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car warranty refund

purchased a used car from Evans Halshaw.

had numerous problems in first 3 months so asked for exchange of car.

dealer accepted to refund value of car but is refusing to refund or transfer a 2 year £500 warranty bought with car. the t&c's state it cant be refunded or transferrred BUT in the case of a car rejection surely i shouldnt be out of pocket?
the dealer has instead offered the same warranty on the exchanged car at £399, so thats £899 for a 2 year warranty.

Comments

  • foxy-stoat
    foxy-stoat Posts: 6,879 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper
    I think you should quit while you are ahead - good job with getting your money back from your car.

    If the T's and C's state there is no refunds or transferred then the warranty company cannot transfer it - only a goodwill gesture from the supplying dealer - see if you can get another warranty for less than £400 - although anything apart from a main dealer warranty are generally worthless.
  • CvPiper
    CvPiper Posts: 198 Forumite
    Part of the Furniture 100 Posts Name Dropper
    Personally, I'd have a chat with the actual warranty company to have a go, but if not have to suck it up :(
  • System
    System Posts: 178,390 Community Admin
    10,000 Posts Photogenic Name Dropper
    Hi there

    I just wondered if you were successful in recieving a refund for the warrenty? I am in the same position with Evans Halshaw where they have sold me a car which is faulty and I am really concerned about loosing money on the car and or the warrenty! Any tips on how to deal with it would be gratefully recieved!

    Thanks in advance
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • TadleyBaggie
    TadleyBaggie Posts: 6,875 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Just like the other thread you resurrected, the OP made a post, logged off and never returned.
  • Consider the £500 a write off, but save yourself another £399 by putting the money into a bank account for if and when your car needs something fixing.

    These warranties are a rip-off.

    If you'd done that in the first place, you'd have a £900 fallback if you had some car trouble.
    "There are not enough superlatives in the English language to describe a 'Princess Coronation' locomotive in full cry. We shall never see their like again". O S Nock
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