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Scottish Power threatening debt recovery without telling me how much I owe

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  • dogshome
    dogshome Posts: 3,878 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Stop useing Emails and the phone and WRITE a letter headed Complaint instead - Letters delivered by Royal Mail have more legal weight and receipt cannot be denied.


    With this in play, Ofgems rules are that SP must issue you with a Complaint No.and settle the matter within *56 days, and also desist from any demands for payment till the Complaint is resolved
    *If the matter isn't settled in 56 days, you go directly to the Ombudsman
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