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Severe disability premium

Hi this is my first post sorry for any spelling mistakes I am on esa support group and pip enhanced daily care I was only recently told that I can claim severe disability premium filled form over the phone and was told get 3 day call back when they called I was asked to provide council tax letters to prove I live on my own when I called few days later I was told my claim has gone clerical and my severe disability premium has gone into payment but they hadn't looked at letters I had to send and was told back pay I'm owed ain't been looked at and was told they should of been sorted together but now I dnt get call back when I request one just get told ain't been looked at anyone experienced the same problem any advice would be grateful

Comments

  • poppy12345
    poppy12345 Posts: 18,974 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If you've been awarded the SDP have you received a letter confirming this? The SDP is added on top of the ESA claim, have you received an ESA payment since you claimed the SDP?


    You should receive backpay to when you qualified. If you haven't received it then you'll need to ring ESA again on Monday morning, no one can really answer your question other than DWP them self. They open at 8am Monday morning. A claim for SDP can take 3 weeks, longer if backpay is owed.
  • I was told sdp has been added to claim not had letter yet and was told the premium will be on my next pay which is Tuesday but with it going clerical will that hold the back pay up thank you for replying
  • poppy12345
    poppy12345 Posts: 18,974 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If it's a large payment then it can delay payment yes. You really do need to ring ESA to ask them because no one here can possibly answer your questions.
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