We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

How to cancel energy switch

Options
BarGin
BarGin Posts: 976 Forumite
Part of the Furniture 500 Posts Name Dropper
I am with Outfox at the moment and as a result of the price rise direct debit changes, decided to take advantage of the timely Big Switch 12. Now on reflection I have decided to stay for a while longer to see how it pans out.

Who do I need to contact to cancel the switch please?

Comments

  • System
    System Posts: 178,342 Community Admin
    10,000 Posts Photogenic Name Dropper
    You need to contact the gaining supplier. I suggest that you do this in writing. Provided you can show that the cancellation was written within the 14 day cooling off period, the supplier has to accept it even if it is physically received after the 14 day period has passed.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.7K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.