Halifax

Dobiesmon

Hi any advice

A few weeks ago I ordered on line £5 for something the site did not take paypal , so I put in my cc details they went and took £80 out ,

it was the only thing on my cc so when I spoke to the bank they said as I gave the details to said company its not fraud and I would have to wait 30 days before they would look into it.

pramsay13

What was the site?

Do you have a receipt for the purchase and does it say £5 or £80?

What is the website that you purchased from saying about it?

molerat

What have the company said ? If they do not respond positively you need to initiate a chargeback with Halifax as you did not authorise that amount.

Dobiesmon

99BILL*JINHUISHENG
SHENZHEN
Electronic Sales
Monday 29 October 2018
it was in uk £ but they also took
29 Oct 18
NON-STERLING TRANSACTIO
30411000010006406
30 Oct 18
2.29

K80_Black

Googling shows that they're a shady company from China, who like to charge people ~$99 and send nothing in return.

Without knowing what site you used, and what you actually signed up for, I don't think there's much more people can advise.