We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
Section 75 - Consequential Losses
To rectify the situation I will suffer the following costs:
1. Removal of existing windows and disposal.
2. Refund of existing windows to cover the cost of new windows.
3. Cost of making good any damage caused as a result of removing and installing new windows. I actually had the area replastered and painted. after the original fitting took place.
I'm in the process of making a Section 75.
I don't know the costs of items 1 and 3 (haven't had quotes etc. yet).
I wanted to know if these are claimable. I think that consequential loss is supposed to be covered, but not an expert.
I don't currently know what the cost involved will be for some of these items because I've not had any estimates / quotes. Do I need to have this information upfront of making a claim or can the claim proceed for now? I'm concerned that if I go through the effort of getting all this information together the credit card company may still refuse the claim, so wondering if I can submit a claim and state that I want consequential losses covered as part of the claim.
If anyone has information that can help I'd be grateful.
Comments
-
Martin's post on Section 75 says that it could be easier to make a Section 75 claim than go to court.
While the card firm and window firm are jointly liable in S75, provided the conditions are met, the credit card firm is highly likely to expect you to go through the formal complaints process with the window firm, not go direct to them and expect them to refund the moneySam Vimes' Boots Theory of Socioeconomic Unfairness:
People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.
0 -
I've already been through the Window companies procedure. They did try to resolve the problem but can't seem to get it right.0
-
I've already been through the Window companies procedure. They did try to resolve the problem but can't seem to get it right.
Assuming you did a formal complaint to the firm and had nothing resolved, absolutely go to the cc firm and see what they come back withSam Vimes' Boots Theory of Socioeconomic Unfairness:
People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.
0 -
If this is a report you've commissioned from an independent expert, then you can include the cost of this in your claim too.I have a survey showing that the installation has problems.
Assuming it is, does the survey reach the conclusion that full replacement is the most realistic resolution? The card company obviously aren't window experts and so will need some independent evidence not just of the identified problems but also that all resolutions (including repair) have been considered....0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351.7K Banking & Borrowing
- 253.4K Reduce Debt & Boost Income
- 454K Spending & Discounts
- 244.6K Work, Benefits & Business
- 600K Mortgages, Homes & Bills
- 177.3K Life & Family
- 258.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards