Natwest blocking access to account

Tallaght

What kind of business does she work for ?Just wondered why they paid 2 months salary.Is it a work from home business ?

boo_star

Tallaght wrote: »

What kind of business does she work for ?Just wondered why they paid 2 months salary.Is it a work from home business ?

They paid month 1 into the account and then they paid month 2 in about a month later. It's not that difficult to understand?

EachPenny

boo_star wrote: »

They paid month 1 into the account and then they paid month 2 in about a month later. It's not that difficult to understand?

It is a bit difficult to understand why, if the Natwest account was closed after the first month's wages were paid, that steps weren't taken to have the second month's wages paid elsewhere (assuming that chronology is accurate).

boo_star

EachPenny wrote: »

It is a bit difficult to understand why, if the Natwest account was closed after the first month's wages were paid, that steps weren't taken to have the second month's wages paid elsewhere (assuming that chronology is accurate).

Account was opened on 30/01/2018

Salary paid in 31/01/2018

Next salary paid in 28-ish Feb.

Two months of salary paid in?

It's a stretch but i'm giving them the benefit of the doubt.

mgdavid

boo_star wrote: »

Account was opened on 30/01/2018

Salary paid in 31/01/2018
Next salary paid in 28-ish Feb.
Two months of salary paid in?
It's a stretch but i'm giving them the benefit of the doubt.

Seems you're making stuff up that doesn't fit the OP at all.
OP was 21 November and they said '...review process which has been going on for several weeks to date.'.
So no evidence that this has been ongoing since 10 months ago.

Tallaght

boo_star wrote: »

They paid month 1 into the account and then they paid month 2 in about a month later. It's not that difficult to understand?

Sounds like a nigerian 'money mule'.

EachPenny

boo_star wrote: »

Account was opened on 30/01/2018

Salary paid in 31/01/2018

Next salary paid in 28-ish Feb.

Two months of salary paid in?

It's a stretch but i'm giving them the benefit of the doubt.

The issue isn't really about giving them the benefit of the doubt (or not), it is about understanding how the account has been managed to date that might give some clues to enable the OP to be helped.

The two month's wages point is important, because for the OP's granddaughter to still have two month's of wages in the account it implies they spent nothing for a whole month, or else had a substantial amount of money to deposit in the account to start with. (assuming non-negligible outgoings)

That in turn raises questions about source of funds and/or other sources of income.

I imagine there are few 16 year olds who go a whole month without spending any of their wages, and if their financial circumstances did permit this (e.g. other savings) then why has lack of access to the money in the NatWest account now become a problem?

I'm not suggesting there is anything the OP's granddaughter has done wrong... just pointing out Tallaght's question was a valid one and could potentially lead to the OP getting to the bottom of the story.

sheramber

At 16 years old she will still be in education so is she working weekends/evenings for a local business?

They may be the source of the problem but your grand daughter's account has been caught up in it.

Flobberchops

It depends, I suppose, on whether the account is under review generally or whether the source of funds itself is being questioned. It isn't unusual for essential and verifiable payments such as wages, pension or benefits to be accessible while the rest of the account remains restricted - but that is probably at the reasonable discretion of the bank, and may be offset against other transactions.