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Bulb Energy - Can they request a payment increase in this way?

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  • webbit
    webbit Posts: 152 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    this is the way they entice you in, i put my usage on bulbs website, accurate usage, £71 a month they said, no way i replied £95 at least..ok then after 2 months oh sorry we want £130....drem on boys and girls its staying at £90 and if i get any deficit i will clear myself..eCONomy energy were even worse no neogiations, the only way i could stop their 40% increase was to cancel dd and move, good job i did as im owed £32, it would of been over £100 if i hadnt
  • joe134
    joe134 Posts: 3,336 Forumite
    edited 28 November 2018 at 11:40AM
    Seems Martin agrees
    I think we already know this!
    Bit late in the day.
    Firstly, a message from Martin: "There is energy market
    turmoil. Two suppliers with about 400,000 customers combined have collapsed since last week's email, and I wouldn't be surprised if more followed this winter. Plus we're seeing firms playing tricks such as hiking direct debits by 40%+ over winter.

    The cause is simple: there's been a huge increase in wholesale prices (which energy firms pay). Even the market's very cheapest 1yr fix deal costs 13% more today than just three months ago. Combine that with the fact we've over-expanded our energy market, without proper checks on new firms' financial viability and customer service capacity, and things look rocky. And that's before I mention the Jan price cap.

    Yet that doesn't mean you should sit on your hands.
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