yourcall.net

cjandrosy

hi. i've had a shock today when i recieved my bill. yourcalls.net had put 2 charges at £30 taking my phone bill to up to £98. i emailed them and they reply that as good will gesture they'll give back £30 back for restriction on the line but not the other £30. and put the credit on next months bill. what shall i do as i can't afford £98 and if i don't pay it i'll recieve more charges! help. any advice!!!

Heinz

2 charges of £30 for what? Restriction on the line? They're charging you £60 for not using the line?

Change back to BT for your line rental and select a CPS provider which suits your calling pattern.

Ypaymore

From their T& C


If you fail to make a payment when it falls due, for any reason, then we reserve the right to restrict your service. We also reserve the right to apply a £30 + VAT administration charge to remove a restriction which we have applied because you did not pay your bill on time.

Also if you want to leave them.

On termination of this agreement for whatever reason, you will:
a. immediately pay any outstanding invoices; and
b. be responsible for any required engineering reprogramming costs for you to use an alternative supplier.