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urgent ..computer security help please

ok ,..somehow my credit card has been used in india fraudently

im not sure how they got the details, i thought i was fairly good on security

i run these almost daily sinse it was new

ccleaner
avg anti virus
spybot
adaware

and vista has windows defender built in

am i good for protection....anything i can run to be double sure its all safe?
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Comments

  • run an online scan from two of the below

    Kaspersky

    Nod 32

    F -Secure

    I would also install [URL="http://www.superantispyware.com/
    "]Super AntiSpyware[/URL] - free version

    Have you undertaken a credit check on yourself in relation to the fraud on your account?

    Good Advice here
  • planemad
    planemad Posts: 569 Forumite
    Part of the Furniture Combo Breaker
    I could have been logged at a shop using a sly swipe on a card reader, not necessarily the internet.
  • steveo3002
    steveo3002 Posts: 2,731 Forumite
    Part of the Furniture Combo Breaker
    yeah i realise it may not be the internet...id just like to be sure ive taken reasonble measure to be safe
  • wakandem
    wakandem Posts: 591 Forumite
    it is likely it is from somewhere else maybee a shop or petrol station. If you're worried using pc to input sensitive details then use the onscreen keyboard - it can't be tracked
    start - progs - accessories - accessibility - on screen keyboard
    Nudge nudge, Wink wink, Say No More!
  • ollyk
    ollyk Posts: 597 Forumite
    wakandem wrote: »
    it is likely it is from somewhere else maybee a shop or petrol station. If you're worried using pc to input sensitive details then use the onscreen keyboard - it can't be tracked
    start - progs - accessories - accessibility - on screen keyboard

    That appears to be a good idea on the face of it! I would point out you wouldn't need to use this for all details maybe just the password or user name?
  • bookduck
    bookduck Posts: 1,136 Forumite
    For a start, the problem may not be on your side, but the suppliers. A quick rule of thumb is that if the grouping of the delivery address and/or transaction is local, then it is something on your side. Else supplier issue, but they probably will not admit to it. So much stuff is done in India as it is only one thens if the cosy of the UK's labour cost.

    If it was your side, they it could have been your pc. It could however be a friend, relative, spouse or a shop.

    Shops are quite easy places to get credit card info, either via the shop assistant or you could be that person behind you making a phone call but instead taking a picture of your card.

    If it is your pc and you want it to be secure, move away from windows especially for surfing. There are some good and fast alternatives - freeBSD and Linux, bsd being the most secure

    The efficent way to hack windows is not to 'hack' windows, but to use what is already there. Trojans and spyware etc can all be detected. A much better way is to turn on, and in some cases configure existing default services as these are virtually undetectable. As a hacker there are loads to have fun with like telnet, ftp, webclient, com, netbios etc. This eventually couls allow total control to you system, to the point where if they wished, they could shut you out from your own system.

    Besides the a/v one of my best bits of s/w is DuMeter - bandwidth monitor and provides a quick and easy visual display (also tells me if my isp is fooling around :) ). No surfing or stagnant web page should be little or no bandwith.

    Personally I would look at which transactions use India for their services and move away from the most likely one - like bank or other multinational ;)
    GOOGLE it before you ask, you'll often save yourself a lot of time. ;)
  • ollyk
    ollyk Posts: 597 Forumite
    steveo3002 wrote: »
    ok ,..somehow my credit card has been used in india fraudently

    im not sure how they got the details, i thought i was fairly good on security

    i run these almost daily sinse it was new

    ccleaner
    avg anti virus
    spybot
    adaware

    and vista has windows defender built in

    am i good for protection....anything i can run to be double sure its all safe?

    Winpatrol is a must on my system Also Avg Anti-routekit. I use Avast for my scanner. AVG Antispyware? I also use Spywareguard, Spywareblaster and Super-antispyware although I am sure one or two may be redundant... I also use Spyware Terminator but not too sure whether they have spyware affiliations or not...? I have disabled the live protection though.
    Not sue about Windows own firewall but what about Comodo or Zonealarm?
    As mentioned above I would suggest it was a petrol station or similar but I guess it is safest to assume the net is your culprit!
  • C_Ronaldo
    C_Ronaldo Posts: 4,732 Forumite
    1,000 Posts Combo Breaker
    I use my card in shops and for goods on the internet and i dont have my card being fraudantly used,
    No Links in Signature by site rules - MSE Forum Team 2
  • jaithai
    jaithai Posts: 16 Forumite
    Try AVAST! 4 home edition free from download.com (kaspersky is good too)
    Over 1 million downloads with very good reviews also have a look on this site
    at Tips and Tricks
    Spywareblaster is very good as it stops spyware being put on the computer.Also scan with http://housecall.trendmicro.com/
    Are you sure you haven't opened any junk mail with attachments as i have
    a long time back. Sorry you have been scammed ,hope some of the post's
    help you.
    ps remember to keep up with all manual weekly updates , Good Luck.
  • spud17
    spud17 Posts: 4,451 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Like many others I have a completely separate second account with a minimal amount in it.

    It is used solely for anything online.

    It acts as a fire wall.

    I have a bill paying facility where I can pay (top up) my "internet" account from my main account over the phone or through the ATM.

    P.s. not trying to be smug, sister was defrauded and she only used her card in local supermarket and v.v.occasionally cashpoint.
    Move along, nothing to see.
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