Help my memory please ...PPI claim on credit card opened 2000

GwendyMc

Hi, I opened my first credit card with Lloyds in February 2000. I remember feeling obliged to get PPI but I don't remember if it was via a phonecall? Do any of you remember how Lloyds sold PPI in 2000? Thank you for hopefully remembering better than I do

[Deleted User]

You could have selected it a number of ways.

Don't guess or rely on other people's experiences. Just put what you remember in your complaint.

Nasqueron

PPI might have been on the application form or sold to you when the card was activated on the phone later on, if you don't remember, put that, don't guess.

GwendyMc

Thanks .... I'm using MSE form and I have to select how it was sold to me.... if I select the wrong way could I lose the claim? Xx

dunstonh

Lloyds sold PPI via branches, telephone, internet and mailshots.

So, pretty much no help to you there.

Thanks .... I'm using MSE form and I have to select how it was sold to me.... if I select the wrong way could I lose the claim? Xx

So, put that you cannot remember as that would be the truth. That will not invalidate your ability to complain. Telling lies and getting it wrong would do more damage than saying you cannot remember.

Nasqueron

Just right to the firm directly using the free FOS form rather than using Resolver if you cannot proceed without choosing an option of "don't remember"

liketoknow

GwendyMc wrote: »

Hi, I opened my first credit card with Lloyds in February 2000. I remember feeling obliged to get PPI but I don't remember if it was via a phonecall? Do any of you remember how Lloyds sold PPI in 2000? Thank you for hopefully remembering better than I do

I didn't actually fill in any forms at all. My claim went back to 1999. I rang lloyds in September and asked how I would go about claiming the PPI back. They went through a few details, some of which I couldn't remember, said they would send me a form which I had to return within 10 days, I said I would not be able to do that as I was going away, they said not to worry, ring them up when I got back and they would restart the 10 days from there. I got back, looked at the form very quickly and decided I needed to have a think as I couldn't remember a lot of what they were asking. I didn't do anything more but last week a huge amount of money landed in my bank account. I rang my bank to see if there had been some mistake and someone had put money in my account which was meant for someone else, but no, it was from Lloyds. I got the letter explaining it a couple of days later. I am still in shock!!