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Natwest 12 month 0% - interest on transfer fee!!

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  • Moggles_2
    Moggles_2 Posts: 6,097 Forumite
    Originally Posted by redridinghood
    I have just called them and was told that there have been many people calling in with regard to the same query about interest today. They told me that this is a problem with their system and that I would not be charged interest on my account as long as I make the minimum payments and do not go over my credit limit or make purchases.
    Doesn't inspire confidence, does it? :rolleyes:

    Yours is a special case, as NatWest allowed you to balance transfer up to your credit limit and then slapped a handling charge on top, taking you over your credit limit.

    If I were you, I'd phone them on Monday during normal business hours, when you're more likely to be put through to someone who knows what they're talking about ;)

    Very best
    M
    People who don't know their rights, don't actually have those rights.
  • Moggles wrote: »
    Doesn't inspire confidence, does it? :rolleyes:

    Yours is a special case, as NatWest allowed you to balance transfer up to your credit limit and then slapped a handling charge on top, taking you over your credit limit.

    If I were you, I'd phone them on Monday during normal business hours, when you're more likely to be put through to someone who knows what they're talking about ;)

    Very best
    M
    To be honest I really don't think that will make any difference. I have phoned during their business hours. Basically the need for training is clear!
  • scoot65
    scoot65 Posts: 485 Forumite
    Part of the Furniture 100 Posts Photogenic Name Dropper
    Any updates on this?

    I'm three months into a 13 months BT with NatWest. My BT was £2,101.18 which included £41.20 BT fee.

    I now see that my latest statement reads "If I make the minimum payment of £42.00 by the due date, my estimated interest payment next month is £20.42"

    I'm actually paying off £100 each month, so that's well above the min payment. My question is, at the end of my 13 months will this BT fee of £41.20 have increased by attracting interest over the previous 13 months?

    Thanks...
  • jay78
    jay78 Posts: 376 Forumite
    Has anyone found out where in Natwests T&C's, it states that the fee will attract interest unless paid off first? I can't see it on their website.

    Thanks
  • jay78
    jay78 Posts: 376 Forumite
    jay78 wrote: »
    Has anyone found out where in Natwests T&C's, it states that the fee will attract interest unless paid off first? I can't see it on their website.

    Thanks

    Bump___________________
  • msaquib
    msaquib Posts: 717 Forumite
    Just looked at Natwest Tearms and conditions and does say:-

    2(C) How and when intererst charges are calculated
    b - We charge interest on (i) any fee charged on a particular category of transaction, e.g. advances, balance transfers and any other non-transaction fee or charge, from the day debited to the account at the same rate as purchases and we charge interest on such interest at the purchase rate.

    From what I read the above explains that the balance transfer fees will incur interest. I guess tearms will be same for all RBS branded cards, e.g. Natwest, RBS & Mint.

    I'm not sure if Natwest will allow the account to be credit so whatever charged for BT fees are paid first.

    MS
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