changing

cazxx1

how do i change channels on my network cause i have a bad signal iv got as far as putting the 192. and the rest of the number then a little box comes up user name and password i do that and nothing happens please help xx

grae-uk

Hi Caz, Sounds interesting. When you say nothing happens after you put the username and password in do you mean the box goes away but you are left with a blank page?

Do you have another web browser installed? i.e. firefox (if not could you download it from here https://www.firefox.com and try that). Could be as simple as a browser issue.

If not then could you try connecting to the router temporarily with a cable rather than through the wireless connection and see if that makes a difference..?

Finally, what Router do you have?

Sorry for all the questions, but with a bit more info we might be able to help more

Cheers,

Graham.

cazxx1

its a dlink i put name and password in and it stays there when i press it as though t is the wrong 1 but its not i think sorry dumb long

grae-uk

Very strange. How certain are you that it is the right password. Remembering it is the router username and password, not your ISP username and password. I know people have got this confused in the past. (username is usually admin)

If you are sure the username and password are correct can you try to download firefox as mentioned earlier, just to eliminate the browser as the fault.

Cheers,

Graham.

cazxx1

see the thing is it was a computer man who set it up and i dont want him to come out cause he will charge me aaahhh

superscaper

What model is the D Link? It may be set to it's default username and password (they're sometimes even printed on the router itself, either underneath or on the back). If they don't work then as an absolute last resort you could reset to the factory defaults (the procedure depends on the model) and then use the default username and password.

grae-uk

if the guy changed it then you are probably at a loss and need to do a facotry reset (usually holding reset button in for 10 seconds and then rebooting router). The default setting would be admin as the username and either admin or password as the password. Can't remember specifically for d-link, but it is one of them!

cazxx1

ok will let you all know how i got on cheers x