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Smart parking ticket

I received a reminder letter today (15/11/18) for a contravention occurred on the 16th October 2018, For parking in an hotel car park without consent. I have never received anything before today regarding this fine and now I have to pay 100 instead of 60 based on someone else’s mistake, i’ve Called smart parking and they told me that it’s not their mistake if I haven’t received the letter so will have to pay 100. But that’s not the point. I have paid a fine for a contravention happened in the same exact day in the same exact location for the same exact reason, on the 30th October, and received another one (the today’s one) because I left the place apparently for 20 minutes and came back. I left only for a short time I didn’t come back the day after or weeks after, I left for a time not even longer than an hour. there is no sign stating that if you leave and come back it’s a double fine even for a short time. besides, I parked there because I spent the night with my mrs at the hotel and went out quickly to grab dinner, I wasn’t just there randomly. I’m new to the driving system in this country and didn’t know that hotels usually give out passes for costumers to park, and I understand that it’s my fault and I should’ve asked at the reception for that. That’s why when the first fine came through I paid it straight away, what I don’t understand is the second ticket for leaving and coming back, I see it as pure pettiness and would like to get some advise regarding what to do as I’m not from the country and don’t really know the rules.

Thank you

Comments

  • fisherjim
    fisherjim Posts: 7,111 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    .....and breath!


    You were never "fined" and the only "contravention" is that some greedy private parking company say you broke their made up rules.


    You have to all intent and purposes been scammed!


    Stop phoning the parking company!


    Complain to the hotel, it's their Rottweilers that are chasing you, a bona fide paying customer.


    It really is a pity you didn't find this forum first all the information is here on how to fight these despicable scammers.


    No one that comes here first pays these charges.


    Have a read of the newbies thread at the top of the forum, it tells you how to appeal these scam "fines", though you have probably killed off some of your defences when you phone the muppets up.
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