Running out of time - Letter before Claim - UK CPM Gladstones

TiredPearly

Hopefully, I am correct in starting a new thread, apologies if not. I am very concerned over a letter before claim received this week from Gladstones.

BACKGROUND:
09.01.2018 - I (and 6 other colleagues) had a windowscreen ticket for parking in a private residential parking visitor space. The charge was £60 I believe. Our whole office had been using these spaces that are always empty during the day (as are another near 50 other spaces in this residential area outside of town) for a number of years. I was new to the company and advised its fine to park there as no one had any issue.

Having looked at the forums since the ticket was from UK Car Park Management Limited I had waited to receive my NTK - which never came.

I moved house last August and updated my driving licence but not my vehicle registration docs until March, so had thought that this may have gone to my old address but kept checking this with the new tenants and nothing there either.

12.11.2018 - I have since received my first ever letter dated 2nd Nov 18from Gladstones solicitors, this is headed as a LETTER BEFORE CLAIM and they attach a previous LBC, that is addressed to my old address, dated 3rd Oct. They advise that they have done a trace and found my current address and therefore are giving me until 16th Nov to respond!.

The letter states that their client is satisfied that they have sufficient evidence to support the claim in court. The charge is now £160 apparently due to £60 being added by the client for time spent and resource facilitating the recovery of the charge.

I also don't seem to still have the original packing notice from my window screen.

Please help me I feel like this is all wrong but am worried about writing my own response and am running out of time, i have tried looking on other threads but am confused. Am i correct in thinking they should have sent a NTK before this? I am worried about highlighting that I forgot to change my address on the car as would they not use this against me?

Thank you!

Coupon-mad

12.11.2018 - I have since received my first ever letter dated 2nd Nov 18from Gladstones solicitors, this is headed as a LETTER BEFORE CLAIM and they attach a previous LBC, that is addressed to my old address, dated 3rd Oct. They advise that they have done a trace and found my current address

Simply reply and confirm that this address (re-state it in full) is your 'address for service' and tell Gs that they MUST require their client's Data Protection Officer to:

- erase the data of the old address where you do not live and cannot receive letters

- send copies of all letters and the PCN, and all case file notes and the sharing of DVLA data with other entities including debt collectors and the tracing agent and any other company or person, with copies of all forms & letters that include your/the car's data in any form.

- send copies of all evidence they rely upon including all photos taken on the alleged date of this supposed parking event, and identify where the location is and show their own records of the site map of signs and what the terms were and evidence & file notes, including the ticketer's own notebook and/or electronic upload of notes about the alleged contravention.

And given the wrong address used and the fact that no letters were ever received, you realise that Gs will need to revert to their client for this information that must be treated as a SAR, and also an Erasure Notice and Rectification of the address data.

As such, the case must be placed on hold and any claim will be premature, and the 30 day PAP period must be frozen until you have received all data requested and confirmation about the address data being rectified as your only current address for service.

TiredPearly

Thank you Coupon-mad!

TiredPearly

Hi Coupon-Mad!

So just in time for Christmas, I have received all of the information that UKCPM have and it shows the vechicle parked their records of the attempts to contact me but at the wrong address of course. What am i to do next? They haven't asked for anything yet but i am concerned me not responding will not help?

TiredPearly

Hi Coupon-Mad!

So just in time for Christmas, I have received all of the information that UKCPM have and it shows the vechicle parked their records of the attempts to contact me but at the wrong address of course. What am i to do next? They haven't asked for anything yet but i am concerned me not responding will not help?

The_Deep

Are you saying that you fly parked in a space belonging to an occupant of a flat without their consent?

Please help me I feel like this is all wrong

Not all of it, the extra £60 is, but, unless you can convince a judge otherwise, I would say thet initial £100 is legitimate. Would you park in someone's driveway? That is in effect what you have been doing.

TiredPearly

The parking space was a visitor spot not residents but I see your point. I just came here looking to see what my options are due to the time elapsed etc.

As i have had no further request to pay I don;t know what to do for the best - should I:
a) contact UK CPM and ask if they will accept payment of just the £100 as i have not recieved the previous letters?
b) contact gladstones and ask if they will accept payment of just the £100 as i have not received the previous letters?
c) wait until either of them contacts me to request payment again?

I feel uneasy about the whole thing, the last cmmunication i had was the SAR information from UK CPM late December.

KeithP

Wait patiently for a Claim Form to drop through your letter-box and then post again on this thread if you need help with that - having read post #2 of the NEWBIES thread again of course.

As suggested in post #2 above, you did advise them of your new address, didn't you?

TiredPearly

Ok great, thank you it felt odd contacting them to request to pay, but equally I don't like the waiting as it feels like i am ignoring the issue. They have my new address you're right so I will await a letter/email.

Thanks again!