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Conveyancing solicitor overcharged me

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  • ThePants999
    ThePants999 Posts: 1,748 Forumite
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    Make sure you've properly followed the solicitors' own complaints procedure. If you have, and you're not satisfied with their response, see https://www.lawsociety.org.uk/for-the-public/using-a-solicitor/complaints/
  • agrinnall
    agrinnall Posts: 23,344 Forumite
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    I'm wondering why you paid the £1022 at all, if you had just paid what you were quoteed and queried the rest it would now be them chasing you for money rather than the other way round.
  • steliz
    steliz Posts: 62 Forumite
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    There is no information about any complaints procudure on their website. Contacting them to ask about it would result in me communicating with the same people I have been previously.
    Thanks for the link.
  • steliz
    steliz Posts: 62 Forumite
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    agrinnall wrote: »
    I'm wondering why you paid the £1022 at all, if you had just paid what you were quoteed and queried the rest it would now be them chasing you for money rather than the other way round.


    My solicitor got the sale money from the buyer's solicitior and deducted their fees before transferring the rest.
  • ThePants999
    ThePants999 Posts: 1,748 Forumite
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    steliz wrote: »
    There is no information about any complaints procudure on their website. Contacting them to ask about it would result in me communicating with the same people I have been previously.
    Thanks for the link.
    Stop emailing and ring them. "Please inform me of your complaints procedure, else I'll have to go to the SRA." They are not going to refuse to answer.
  • G_M
    G_M Posts: 51,977 Forumite
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    When you first instructed them they should have sent you full details of their terms of business and this should have included their complaints procedure. You might have filed the letter away? Or chucked it?

    Or perhaps if it's an online outfit it was included as an email attachment?


    But I'd be surprised if you never received it.
  • martindow
    martindow Posts: 10,221 Forumite
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    Where are you now living? If abroad is inside the EU they can fairly easily chase you for the debt (if they get on with it!). Outside the EU I would be surprised if they bothered.


    I would be inclined to wait until they can give you a plausible explanation of the discrepancy.
  • ThePants999
    ThePants999 Posts: 1,748 Forumite
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    There isn't a debt from the OP to the solicitor, there's a debt from the solicitor to the OP. Waiting is not going to help ;)
  • Thrugelmir
    Thrugelmir Posts: 89,546 Forumite
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    steliz wrote: »
    Deposit paid by cheque £370.00

    Why was a deposit required?
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