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How can I get hold of eon!?

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  • lermit
    lermit Posts: 4 Newbie
    Part of the Furniture First Post Combo Breaker
    I've wasted many hours ringing eon. They then agree to send a new bill both both gas and electric, but I get one for just electric.  Happened 3 times now. Getting threatening letters. I just want a correct bill which I will then pay. Next stop ombudsman for me I think.  Surely if you can't cope with call quantity you should have an email.
  • Woodbridge_Pete
    Woodbridge_Pete Posts: 32 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Tried to 'View My Statement' for the past few days via the website and just get a 'Whoops Somethings Blown It' message window pop-up.  You can't claim that is because of a lack of advisers.  Totally rubbish website.  Chat doesn't appear to work either, just comes back as unavailable.
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