e on

chuffmalloy

hi everybody
i have a problem with eon they have sent me two red letters and people knocking on my door telling me i got to have my prepay meters exchanged to smart ones they say in red its a legal requirement they reckon they will exchange it but if they cant do that I got to have a smart meter, yeah right..!!!!!!! I have sent them a email with I don't want a smart meter at all blah blah blah
any idea if they are right about the law...
thanks for reading my post
ps thankyou for my 1 year badge:j:j

molerat

They have the legal right to change the meter if they deem it necessary and could get a warrant to do so, at a cost to you, if you flatly refused them entry. You do not have to have a smart meter but they can fit a smart meter in dumb mode, that is without the communication hub enabled, if they wish.

joe134

molerat wrote: »

They have the legal right to change the meter if they deem it necessary and could get a warrant to do so, at a cost to you, if you flatly refused them entry. You do not have to have a smart meter but they can fit a smart meter in dumb mode, that is without the communication hub enabled, if they wish.

They can fit a smart meter in dumb mode without permission?

molerat

joe134 wrote: »

They can fit a smart meter in dumb mode without permission?

Why not, it is then just a "meter" and they choose the type of meter not you.

[Deleted User]

All meters have a certified lifespan. The energy companies can replace any meter that is at its end of life period. You cannot stop that from happening.
You can ask for the new meter (which will most likely be a smart meter) to be installed in dumb mode which blocks its communication to the outside world.
The new meters have much shorter lifespans as they were made cheaply so will be changed more often.
Ironic that a 25 year old meter may still be well within its certified lifespan while a 10 year old one wont be.

wavelets

chuffmalloy wrote: »

hi everybody
i have a problem with eon they have sent me two red letters and people knocking on my door telling me i got to have my prepay meters exchanged to smart ones they say in red its a legal requirement they reckon they will exchange it but if they cant do that I got to have a smart meter, yeah right..!!!!!!! I have sent them a email with I don't want a smart meter at all blah blah blah
any idea if they are right about the law...
thanks for reading my post
ps thankyou for my 1 year badge:j:j

Please post a legible image of one of those letters that you assert states this. :cool:

If you were in any doubt as to what the law is on this, wouldn't it have been better to clarify this for yourself before sending off "a email with I don't want a smart meter at all blah blah blah" ?

Former_E.ON_Company_Representative:_Malc

chuffmalloy wrote: »

hi everybody
i have a problem with eon they have sent me two red letters and people knocking on my door telling me i got to have my prepay meters exchanged to smart ones they say in red its a legal requirement they reckon they will exchange it but if they cant do that I got to have a smart meter, yeah right..!!!!!!! I have sent them a email with I don't want a smart meter at all blah blah blah
any idea if they are right about the law...
thanks for reading my post
ps thankyou for my 1 year badge:j:j

Hello chuffmalloy and already some excellent advice on here - thanks all.

To confirm, smart meters are optional and you can turn down our offer to replace your existing prepayment meters with smart meters.

Is the letter we've sent because the existing meters have reached the end of their guaranteed life?

Malc