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E.on 2604kwh used per 43days

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  • matelodave
    matelodave Posts: 9,090 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    The meter serial numbers and meter number might match with your bills but you need to ensure that the meter is actually serving your flat.

    There are numerous instances where people are paying for the energy in the wrong flat and someone else is paying for yours.

    It can call for a lot of diplomatic negotiation if that's the case trying to sort it all out.
    Never under estimate the power of stupid people in large numbers
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    Eighth Anniversary 1,000 Posts Name Dropper
    edited 11 November 2018 at 10:30AM
    Robin9 is correct, all electric properties are usually always Eco 7. These meters , if they are digital could have 3 readings..Day, Night, and a total of the day/.night..
    Only day and night readings are needed when submitting readings and it is very important not to mix these readings
    Can`t trust landlords readings neither.The property could have been vacant for weeks when he/she should have been paying the standing charges and any electric units and they are looking to transfer their costs onto the latest new occupant .
  • Graham1
    Graham1 Posts: 445 Forumite
    Are you sure it is economy 7 (night storage heaters) ? Some all electric properties now are air source heat pumps using single rate electric. These can be very expensive to run if the heat pump's size is not well matched to the property size. It then supplements the heat just like normal electric heaters burning the electric directly to make extra heat.
  • System
    System Posts: 178,352 Community Admin
    10,000 Posts Photogenic Name Dropper
    I suggest that the OP applies Occam’s Razor. The most likely ‘cause’ of this problem is the starting reading. The OP needs to look at his bills and check that the reading relates to the day that he took legal responsibility for the property. If it does, then I fear that this will have to be put down to experience. If it doesn’t, then the answer is to provide the supplier with some form of document showing the date of the legal occupant and ask them to re-bill
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • Former_E.ON_Company_Representative:_Malc
    Former_E.ON_Company_Representative:_Malc Posts: 6,558 Organisation Representative
    Part of the Furniture 1,000 Posts Name Dropper
    DainiusK wrote: »
    So i've recenly ( 23sept) moved to new 2 bedroom flat with double glazing windows and all, electric heating. And just now received estimated bill from 23sept to 5nov so that add ups to 43 days. which says that they estimated that i've used 1613kwh per 43 day period. Which it thought might be estimate error, so i just checked the meter and at the moment of writing this it's 34333, the reading which was handed to me by landlord when i started my tenancy was 31729 so that adds up to 2604 kw/h used per 43 days about 450 pounds. im rarely home, heating is turned on only two times per day for 3.5 hours. There's even been a week when i had no heating at all due to boiler issues. The stuff i have is not much aswel:
    1 TV, 1 Computer, 1 Fridge freezer, 1 Washing machine and few phones. All lightning is LED power savers. I have all electric heating tho with 5 radiators in the flat.


    Im really distraught have no idea what's going on and how to proceed, is it possible i used that much energy per such short period ? Any tips or help would be greatly appreciated!
    DainiusK wrote: »
    Im very bad at this kind of stuff, should've checked it myself when moved in, but trusted my landlord and that might've been very big mistake andstupid of me. Im really not sure what kind of tariff i would have is there a way i could check i do now that i have an E.ON energy plan and pay Normal tariff 16,95 per kwh
    DainiusK wrote: »
    I'll try to do it in a bit, but checked all the serial numbers and meter numbers and everything checks out so far


    Hello DainiusK and welcome to the Forums. Already some great advice on here - thanks all.

    As Hengus says, the starting meter reading is crucial. We'll have opened your account to the reading from your landlord and billed up to the one you gave us. If you're sure the meter you're reading is yours, the up to date reading will be right. The only way to amend the bill will be by changing the opening reading. This will lead to the landlord's account being re-billed. As this will affect a third party, we'll need evidence or the agreement of the landlord that their original reading wasn't right.

    If there's any doubt about the date responsibility passed to you, sight of the Tenancy Agreement will sort this.

    Your tariff - Energy Plan - is our standard product that customers automatically default to if they don't choose an alternative. We've other tariffs available through our website and the Price Comparison websites (PCW). I'd pop your details on to a PCW to see the options available both with us and with the other suppliers. There aren't any exit fees or tie-ins with Energy Plan leaving you free to switch tariff or supplier at any time without penalty.

    Hope this is useful DainiusK and that you've settled in to your new home. Let me know if you need any more information as happy to help.

    Malc
    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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