PCN issued for time spent queueing ina full carpark - best POPLA reason to select?

theduchess2018

The letter rejecting the appeal is so annoying - it is like they didn't couldn't read it! It was stated clearly that the car was never parked and the time spent in there was queueing. However, the rejection letter refers to 'leaving the car' (it was never left) and talks about (and includes photos of) signs stating it's a pay and display carpark. The existence of these was never in dispute; what is in dispute is that there were no signs stating that cameras were in operation, meaning that it was a risk entering if unsure of getting a space. The carpark should have been displaying a 'full' sign.


The appeal letter also stated that the driver found an alternative space to park in nearby shortly after leaving and included a screenshot of payment made by phone for that space. The rejection letter states: 'Please be aware from the evidence provided that a Paybyphone ticket for the location code XXXX was purchased. However the code for 'Full rip-off carpark' is XXXX, therefore you have not paid for this carpark.' This is infuriating as it's like they have totally ignored what was written and just responded to things they can counter. Why would someone park in one place and fail to pay, then go back and move the car to another place nearby and pay?? The other annoyance is it's almost certain they own both carparks, so will profit twice from this incident.

Having looked on POPLA, it seems none of the options match what has happened, so any advice as to what to select would be most appreciated.

Quentin

You need to keep everything in the one thread


You can see how busy this forum is.


Imagine how many new threads we would get daily if everyone simply started a new thread after each stage


You can't expect us to search to find the details of your case

Copy and paste the above post into your original thread and let this one die