Arval lease car charges

gavkim123

Monday I was handed back my lease car with arval. An assessor arrived as planned.My wife was present at the time of inspection of the car,she was then asked to go back in the house while he carried out the inspection when she was asked to go back in the house while he carried out the inspection.
The car is on a 65 plate Nissan pulsar. Today I received a bill for £2300 for damages to the car all body work.
Could anyone give me some advice on how I should approach the lease company. The car has general wear the odd scratch hear and there

gavkim123

I am struggling to upload photos of the car.The car has just had a professional machine polish

forgotmyname

You can polish a turd with enough effort.

You cannot upload pictures here, use tinypic or imgbb or many other image hosts. Any that are NOT photobucket.

Scrapit

Why would your wife leave him to it?

photome

did your wife sign to say she agreed with his findings

AdrianC

gavkim123 wrote: »

The car is on a 65 plate Nissan pulsar. Today I received a bill for £2300 for damages to the car all body work.
Could anyone give me some advice on how I should approach the lease company. The car has general wear the odd scratch hear and there

It's a 3yo car - it should be pretty damn immaculate if you've taken even moderate care of it. Two grand of damage is not "general wear".


Fair wear and tear is an industry-standard definition, set by the industry body, the BVRLA, and you agreed to abide by it when you took the car.

https://www.hitachicapitalvehiclesolutions.co.uk/personal-leasing/bvrla-fair-wear-and-tear

ratrace

please tellme you took lots of pictures of the car inside and out and also close up ones aswell so you have proof that the car was in good nick on the day it was returned



some not all do try it on in the hopes that you will you pay the cheeky barstools

gavkim123

she declined that she agreed with the charges.She then went on to sign another form to say that she was not happy with the findings.

gavkim123

rat race yes mate a lot of photos where taken of the vehicle. Obviously there is wear and tear to the vehicle the assessor was a little harsh on us.

gavkim123

See list below checklist on what has been charged for. Looking at the car you would think it was in pristine condition unfortunate I can not upload images.

Description of damage/missing item Cost of repair or replacement
Charge Status
UFWT- Bumper Full Poor Repair £ 80.00 Charged
UFWT- Front Bumper Refinish £ 80.00 Charged
UFWT- Rear Bumper Refinish £ 80.00 Charged
UFWT- C Post Left Part Panel Refinish £ 60.00 Charged
UFWT- Front Wheel Left Smart Repair £ 60.00 Charged
UFWT- Front Wheel Right Smart Repair £ 60.00 Charged
UFWT- Rear Wheel Left Smart Repair £ 60.00 Charged
UFWT- B Post Right Repair/Paint 1 £ 195.00 Charged
UFWT- Front Door Right Repair/Paint 1 £ 195.00 Charged
UFWT- Quarter Panel Right Repair/Paint 1 £ 195.00 Charged
UFWT- Rear Door Right Repair/Paint 1 £ 195.00 Charged
UFWT- Sill Panel Left Repair/Paint 1 £ 195.00 Charged
UFWT- Bonnet Refinish £ 135.00 Charged
UFWT- Front Door Left Refinish £ 135.00 Charged
UFWT- Front Wing Right Refinish £ 135.00 Charged
UFWT- Quarter Panel Left Refinish £ 135.00 Charged
UFWT- Rear Door Left Refinish £ 135.00 Charged
Total £ 2130.00
Amount Payable £ 2130.00 Damage Assessment Total £ 2130.00

AdrianC

gavkim123 wrote: »

UFWT- Bumper Full Poor Repair £ 80.00 Charged
UFWT- Front Bumper Refinish £ 80.00 Charged
UFWT- Rear Bumper Refinish £ 80.00 Charged

There would appear to be duplication here. They're charging you twice for one bumper, which now needs refinishing because it's been poorly repaired previously.

Just reorganising the rest to make it a bit easier to read:

UFWT- Front Wheel Left Smart Repair £ 60.00 Charged
UFWT- Front Wheel Right Smart Repair £ 60.00 Charged
UFWT- Rear Wheel Left Smart Repair £ 60.00 Charged

So three of the four wheels have been kerbed.

UFWT- C Post Left Part Panel Refinish £ 60.00 Charged
UFWT- Sill Panel Left Repair/Paint 1 £ 195.00 Charged
UFWT- Front Door Left Refinish £ 135.00 Charged
UFWT- Quarter Panel Left Refinish £ 135.00 Charged
UFWT- Rear Door Left Refinish £ 135.00 Charged

Down the left: Both doors, sill, quarter panel, C pillar all marked

UFWT- B Post Right Repair/Paint 1 £ 195.00 Charged
UFWT- Front Door Right Repair/Paint 1 £ 195.00 Charged
UFWT- Quarter Panel Right Repair/Paint 1 £ 195.00 Charged
UFWT- Rear Door Right Repair/Paint 1 £ 195.00 Charged
UFWT- Front Wing Right Refinish £ 135.00 Charged

Down the right: Front wing, both doors, B pillar, quarter panel.

UFWT- Bonnet Refinish £ 135.00 Charged

...and bonnet.

That's a long list of panels... Frankly, there's not much you missed... The charge for each panel is not ridiculous, though. The standard for what is chargeable is in the BVRLA wear and tear guide - and that's what you agreed to abide by. They've sent you photos through. Do those photos show damage that fits the BVRLA guide?