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Kent Reliance gone belly up...??
G_M
Posts: 51,977 Forumite
None of their phone lines are recognised. I tried head office, 8 different branch numbers and their call centre. In every case "the number you have dialled has not been recognised"........
Online message:
Online Service Unavailable
Our online services are currently unavailable while we carry out essential maintenance.
We apologise for any inconvenience caused.
We thank you for your patience.
Online message:
Online Service Unavailable
Our online services are currently unavailable while we carry out essential maintenance.
We apologise for any inconvenience caused.
We thank you for your patience.
0
Comments
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Was fine in branch this morning when I renewed my regular saver.0
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None of their phone lines are recognised. I tried head office, 8 different branch numbers and their call centre. In every case "the number you have dialled has not been recognised"........
Online message:
Online Service Unavailable
Our online services are currently unavailable while we carry out essential maintenance.
We apologise for any inconvenience caused.
We thank you for your patience.
Strange how you would think that a financial institution has gone belly up just because their online service is undergoing maintenance and you can't get thru on the phone.
Think you need to change the title
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From their website
kentreliance.co.uk/maintenance-schedule
Upcoming maintenance times
Start time Saturday 3 November 2018 1pm
Finish time Saturday 3 November 2018 8pm
So the belly upping is all as scheduled Retired 1st July 2021.
This is not investment advice.
Your money may go "down and up and down and up and down and up and down ... down and up and down and up and down and up and down ... I got all tricked up and came up to this thing, lookin' so fire hot, a twenty out of ten..."0 -
Wheres_My_Cashback wrote: »
Think you need to change the title
Agreed -
G_M for an experienced MSE'r a bad choice of title.Never pay on an estimated bill. Always read and understand your bill0 -
This says that online services are down for scheduled maintenance not that telephone services are going to be unavailable. However to jump from this to insolvency is a bit dramatic.johnhickmanuk wrote: »From their website
kentreliance.co.uk/maintenance-schedule
Upcoming maintenance times
Start time Saturday 3 November 2018 1pm
Finish time Saturday 3 November 2018 8pm
So the belly upping is all as scheduled0 -
Unusual to carry out planned online maintenance, and have all phone numbers 'not recognised' at the same time though:cool:0
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These days with voice over IP all the data might be carried over the same network.0
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You're (all) right it's a big jump/assumption.
Just ultra wierd that not just one phone number, but all of them are unrecognised. Geographic numbers (01634), non-geo (0345, 0845), advertised call centre number, Head office, direct branch office numbers........
and then to see the online banking down too - albeit with an apparantly rational explanation - well remember Northern Rock? That went down without any warning....
But thanks all. I'll sleep peacefully till Monday and try again!0 -
Just been online - all is well.
I see that their Easy Access rate is up again. Will have to change over to the new rate at some point.0
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