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Phone rings - B/band connection cuts off???
Muppet81
Posts: 951 Forumite
in Techie Stuff
I have never had problems with my Orange broadband but suddenly have noticed that when the BT landline phone rings, I lose my broadband connection.
Damned annoying today when I was in the middle of booking a flight, the phone rang and i thought i would just ignore it so as not to lose the connection but it still cut me off.
I have checked all the connections and they seem to be OK.
Could any helpful techie shed any light on why this could have just started to happen?
The USB and ADSL lights are both on on the modem. Means little to me, but it might help you?
Help please!
Damned annoying today when I was in the middle of booking a flight, the phone rang and i thought i would just ignore it so as not to lose the connection but it still cut me off.
I have checked all the connections and they seem to be OK.
Could any helpful techie shed any light on why this could have just started to happen?
The USB and ADSL lights are both on on the modem. Means little to me, but it might help you?
Help please!
Thank you for this site :jNow OH and I are both retired, MSE is a Godsend
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Comments
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Have you checked the microfilter?
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Sorry to be dim but what and where is the microfilter?Thank you for this site :jNow OH and I are both retired, MSE is a Godsend0
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also, how would you check the microfilter?Thank you for this site :jNow OH and I are both retired, MSE is a Godsend0
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Ever get the feeling you are wasting your time? :rolleyes:0
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Thanks both of you, spot on advice. Problem seems to be resolved. Many thanks for your time.Thank you for this site :jNow OH and I are both retired, MSE is a Godsend0
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