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BT from Barclaycard

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Hi,
I've just received a Capital 1 card that has 6 months' interest free for a balance transfer which I requested at time of application from Barclaycard.
The BT has not happened so I've just spent 20 mins to the 'helpline' and they state:
1. You can't BT from Barclaycard unless they give you an 'offer' to allow you to make a BT
2. The 'offers' are only visible to you if you log into your account regularly and take advantage of if and when they are applicable to you!
3. When they do decide to give you an 'offer' it is for a certain amount which you cannot decide on!

Has anyone else experienced this? So now I am stuck with a 0% card doing nothing and losing time on it and another 0% on it's way as I wanted to transfer another balance from a 2nd Barclaycard and I'm held to ransom.

Obviously barclaycards are not ones to go for, for card tarting!!!
Am I right on this new thing that Barclaycard are doing?

GRRRRR :mad:

Comments

  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    First Anniversary Photogenic Name Dropper First Post
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    There's been confusion. They're talking about BT offers from them. Nothing to do other cards.

    Chase up Capital One to find out why the BT hasn't happened yet.
  • Thrugelmir
    Thrugelmir Posts: 89,546 Forumite
    Name Dropper Photogenic First Anniversary First Post
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    Has anyone else experienced this? So now I am stuck with a 0% card doing nothing and losing time on it and another 0% on it's way as I wanted to transfer another balance from a 2nd Barclaycard and I'm held to ransom.

    Was the BT guaranteed when you applied for the card?

    Lenders have been told to clamp down on serial BT's by regulators. How many active cards do you have?
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