Littlewoods/ Shop Direct PPI Claim

Hello

I've not been on here in a few years, but I wanted to ask some advice please as to how to go about claiming back any PPI from the 15 years I had an account with Littlewoods, If of course I can.


I had an account with them from 2000 - 2015, I checked all the dates with my Experian account, and I also found a bill from Littlewoods from 2002 where I was paying an insurance called "Extra care 500 insurance", and from memory the amount due monthly was I believe, linked to the amount that I actually owed at any one time.


I used to religiously keep all my bills, but I have a nasty feeling that I got rid of a lot of my old stuff a few years ago.


Sorry to sound so clueless, but how do I go about making a claim ?, if I can, as the only other PPI claims I've made the bank almost did all the work for me.


Any help would be very much appreciated.

Comments

  • Nasqueron
    Nasqueron Posts: 10,491 Forumite
    Tenth Anniversary 10,000 Posts Photogenic Name Dropper
    You write to them and complain (not claim) about why you feel it was miss-sold along with any evidence you have


    https://www.moneysavingexpert.com/reclaim/ppi-loan-insurance/

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • Placida
    Placida Posts: 240 Forumite
    Tenth Anniversary Combo Breaker
    rocco1504 wrote: »
    Hello

    I've not been on here in a few years, but I wanted to ask some advice please as to how to go about claiming back any PPI from the 15 years I had an account with Littlewoods, If of course I can.


    I had an account with them from 2000 - 2015, I checked all the dates with my Experian account, and I also found a bill from Littlewoods from 2002 where I was paying an insurance called "Extra care 500 insurance", and from memory the amount due monthly was I believe, linked to the amount that I actually owed at any one time.


    I used to religiously keep all my bills, but I have a nasty feeling that I got rid of a lot of my old stuff a few years ago.


    Sorry to sound so clueless, but how do I go about making a claim ?, if I can, as the only other PPI claims I've made the bank almost did all the work for me.


    Any help would be very much appreciated.

    Start here to ask Littlewoods (Shop Direct) if you had PPI. https://www.littlewoods.com/help/en/online-help-system.page#help-contact-us?PPI%20Complaint
    Contact No 0800 015 8512
    You only need your catalogue account number, name, address etc.
    Shop direct will reply by post with the policy sale date and the Financial Ombudsman Service Questionnaire to complete based on your circumstances at the time of the sale.
    If your complaint involves a PPI policy sold before December 2003, Shop Direct will act on behalf of Aviva Insurance Ltd (the underwriter) to review your complaint.
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