Viagogo refusing to refund technical error

photome

kencoo wrote: »

yayy

imgur dot com/a/I1kR0Xe

What is that

elsien

A refund of 270 odd euros by the look of it.


Which is good, but still seems to leave the person with two sets of tickets. Unless the OP has found someone in similar circumstances and is posting their success.

waamo

I just get a message saying the image can't be found.

If the op did succeed in getting their money back it would be nice if they said how they did it as it may assist others.

kencoo

You need to change dot com to .com - It wouldn't let me hyperlink. The correspondence explaining how I got the refund is in the image linked.

She wanted a set of tickets - ideally she would've got 2 lots back as she was unaware of the criminal levels of inflation applied but at least now she can pay her bills as she had planned to spend that much.