Paying line rental up front? BT customer.

JustAnotherSaver

My 12 month deal with BT has come to an end and after doing some haggling i've just accepted an offer to sign up with them for a further 18 months.


I remember when i took out the deal initially with BT that to get a discount i paid the line rental up front which knocked something like a month off.

I asked BT on the phone about this (as i forget how i did it now) and they said I can do it by logging in to 'My BT' and doing it through that. Apparently it's £219.84 they said.


So i logged in to My BT and can i find it? No chance. I've had a look around and just can't see the option anywhere.


Can someone please point me in the right direction?

Neil_Jones

http://bt.custhelp.com/app/answers/detail/a_id/55623/~/renew-your-line-rental-saver should do it

JustAnotherSaver

Neil_Jones wrote: »

http://bt.custhelp.com/app/answers/detail/a_id/55623/~/renew-your-line-rental-saver should do it

Thanks.



Seems a phone call is in order then...

We're sorry, our records show that there is an outstanding order on this line.
For any other queries, please contact one of our helpful advisors on 0800 672 476 from 8am to 9pm Monday to Friday, from 8am to 8pm Saturday and from 9am to 6pm on Sundays.

JustAnotherSaver

Can someone give me a hand here please in grasping this.
Seems i had to wait on today as that's when the deal became active...









So i can let it go monthly at £31.99 *18(months) = £575.82 total


or i can pay up front @ £219.84 which gives 1 month free. Not quite sure what the £12/month is to the right of this because if you've paid up front then why do you also pay monthly? Running £12.00*18(months) = £216 which is cheaper than the up front of £219.84 ....... so that one has confused me a bit.


Then the line rental plus is just some extra stuff i don't even need.

takman

JustAnotherSaver wrote: »

Can someone give me a hand here please in grasping this.
Seems i had to wait on today as that's when the deal became active...









So i can let it go monthly at £31.99 *18(months) = £575.82 total


or i can pay up front @ £219.84 which gives 1 month free. Not quite sure what the £12/month is to the right of this because if you've paid up front then why do you also pay monthly? Running £12.00*18(months) = £216 which is cheaper than the up front of £219.84 ....... so that one has confused me a bit.


Then the line rental plus is just some extra stuff i don't even need.

The line rental saver is only for your line rental so you still have to pay the £12 a month for your broadband.

So you will pay £219.84 up front and £12 a month for broadband.

[Deleted User]

JustAnotherSaver wrote: »

Not quite sure what the £12/month is to the right of this because if you've paid up front then why do you also pay monthly? Running £12.00*18(months) = £216 which is cheaper than the up front of £219.84 ....... so that one has confused me a bit.

The £219.84 is the yearly phone line rental paid in advance.
The £12 per month is for the Broadband

PeterGr

But remember that in months 13 - 18 you will revert to £31.99 per month, so over 18 months you pay £555.78 with line rental saver, and £575.82 for monthly fees. A £20.04 saving.

JustAnotherSaver

Ahh the £12.00 is for broadband. That makes sense now. Thanks.

PeterGr wrote: »

But remember that in months 13 - 18 you will revert to £31.99 per month, so over 18 months you pay £555.78 with line rental saver, and £575.82 for monthly fees. A £20.04 saving.

So cost-wise it'll be effective to do the saver for the next 12 months but only to do it again if i was to remain a BT customer for the 12 months after that (which i may not).


Since it's non-refundable and i may or may not go with another provider after 18 months it is probably better to not jump on a 2nd line rental saver after the first 12 months is up.

Mister_G

LRS is refundable if you leave as a result of a price increase.