Disgusting british rip-off culture

ariba10

PasturesNew wrote: »

If you buy a "bag for life" at Aldi ... then re-use it, you have to check the receipt every time that they don't charge you for it just because you have it with you.

The only way to prevent this that I've found that works every time is to not have your bag out/ready and folded under your armpit ... but to wait until the staff member has started scanning the items then let them pile up as you put your bag on the side section, open the zipper, remove your Aldi bag .... then unfold it, rezip your bag, put it back over your shoulder .... then start packing your groceries into it.

I thought the reason they have a small area after the till was that you put the checked items back into the trolly and then moved to the packing area to put the items into whatever bags you had?

GreyQueen

I think that's correct for the discounters like Lidl and Aldi, their business model relies of a very fast throughput by the cashiers. I've heard from folk who work for L that they're pulled up by their management if they're not fast enough.

As a basket-type shopper, I can usually manage to stuff my half-a-dozen items into my bag fast enough to clear the checkout, but sometimes pause at the packing bench to re-arrange them more compactly for bicycle basket transportation.

And I always get a receipt, and check it before I leave the store, I also watch the items as they ring up, once in a blue moon a discount doesn't come through, such as a YS item at T's last week. Pointed out, cashier deducded and re-rung at YS price.

Farway

GreyQueen wrote: »

And I always get a receipt, and check it before I leave the store, I also watch the items as they ring up, once in a blue moon a discount doesn't come through, such as a YS item at T's last week. Pointed out, cashier deducted and re-rung at YS price.

I think the no receipt idea is a recent one, maybe linked to all the environmental "waste" or littering messages?
I always get a receipt, but often find many receipts chucked on ground or left in the trolley so maybe OSMs are in a minority?

I've had the occasional offer item scanned & come up at wrong price. This has always been swiftly & politely rectified once I point it out

The up selling is common, promoted by management so unfair to blame employee. I've a tongue in my head and just say no thank you

GreyQueen

In my personal experience, it is only in the last year or so (but longer for FarmeFoods) that I have been asked if I want a receipt. I do, for two reasons;

1. I am a cash shopper so, if challenged before leaving the store, as to whether I had paid for the goods, how could I prove I had?

2. I keep a running total of my grocery spending for the month and take that information from the receipt, which is particularly useful for the many items which do not have a package price on them.

natlie

I have to ask for my reusable coffee cup discount every time I buy a coffee - as I am Vegan I often have to pay up to 50p for alternative milk so I rely on my cup discount, I usually just take a flask these days to save money

LameWolf

GreyQueen wrote: »

I think that's correct for the discounters like Lidl and Aldi, their business model relies of a very fast throughput by the cashiers. I've heard from folk who work for L that they're pulled up by their management if they're not fast enough..

I've heard that, too; and it's been enough to stop me trying L. I do often shop at A, and they are always lovely about DH and myself taking a longer time than other shoppers. We shop with a basket on my lap (I'm a wheelchair user) and DH pushing the chair; when we get to the checkout, he packs (backpack on the back of the wheelchair, plus extra cloth bag if needed) and I pay; but I have arthritic hands and DH has Parkinsons, so with the best will in the world, we can't pack'n'pay quickly.

I'm another who always asks for a receipt; otherwise I'd forget what I'd spent by the time I got home and needed to enter it on my spreadsheet. The people at the F&V market stall always hand me my receipt as a matter of course now.

VfM4meplse

LameWolf wrote: »

I've heard that, too; and it's been enough to stop me trying L. I do often shop at A, and they are always lovely about DH and myself taking a longer time than other shoppers. We shop with a basket on my lap (I'm a wheelchair user) and DH pushing the chair; when we get to the checkout, he packs (backpack on the back of the wheelchair, plus extra cloth bag if needed) and I pay; but I have arthritic hands and DH has Parkinsons, so with the best will in the world, we can't pack'n'pay quickly.

I think it's a real pity: you are effectively being penalised for being disabled. What I can say is that Lidl and Aldi operating methods - including swipe rate - are very similar, Lid also takes CS seriously, and I have seen disable people shop there regularly.

Having said that, I have seen a SA lose his rag with a slow packer and ordering them to take their shopping to the counter across the window to pack. He had the support of the queue

moneyistooshorttomention

Receipts are indeed necessary - to protect ourselves.

I've bought an item before now and then a mistake was made and I was required to produce proof that I really owned the item (a store detective had mistaken an honest customer like myself for a thief - grrr). In between feeling understandably outraged - I hauled out the receipt and waved it at them and that was the end of that.

If I hadnt had a receipt - then how could I have done that?

ariba10

I have never been asked if I want receipt at Aldi.

I have always been given one.

p00hsticks

HappyUser wrote: »

'forgetting' to apply discounts

I tend to work on the assumption that products / restaurants etc that frequently offer discounts are over-priced in the first place.

For example, any restaurant that can afford to offer '2-4-1' meals for comparethemarket or gocompare customers must be charging too much and is therefore somewhere to be avoided.