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(Octopus)Has anyone who switched away been paid their referrals

Al_Ross
Al_Ross Posts: 939 Forumite
Part of the Furniture 500 Posts Name Dropper Combo Breaker
Hi,

Has anyone who moved quickly away from Octopus Energy,after being taken over from Iresa,been paid for any referrals they earned.My account still appears to be open, I have two referrals(in progress it says) one that comenced on the 12th of September and one on the 18th of September.Surely their switches should have completed long ago?

Comments

  • savemoney
    savemoney Posts: 18,127 Forumite
    Part of the Furniture 10,000 Posts
    From there web site it says


    https://octopus.energy/blog/octopus-referrals/



    When do I get paid my referral credit?

    Understandably, this is one of the most common questions we get asked. The answer is that credit is paid once the new user is on supply and their first month’s direct debit has been successfully taken. Our referral system automatically pays you after both these events have happened, and the whole process typically takes around four weeks (although this can be longer if the previous supplier delays the switch).
  • System
    System Posts: 178,187 Community Admin
    10,000 Posts Photogenic Name Dropper
    In my experience, Octopus are pretty good at paying referral fees. That said, I am not aware of any supplier that will pay you a referral fee when the actual transfer in takes place after you have left.
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