Identifying if you had PPI Help

squirtoon

I'm trying to help my 70-year-old grandmother find out if she ever had PPI. She's got no original paperwork, and a bad memory thanks to some medical issues (which should help if she does have PPI!) but it's making the job difficult.

She knows she had at least the following catalogues:
Littlewoods
Great Universal Stores
Grattan
Marshall Ward
Janet Fraser
50 Plus

Littlewoods is still active now, as is 50 Plus (although it's renamed). I've contacted Littlewoods asking them if the account ever had PPI, but honestly, all of this is a little beyond me, and I've got no idea how to go about any of the others. Any assistance would be appreciated. Where do I even start?

-taff

You complain directly to whoever sold it to her. Bear in mind lots of these will be pre regulation probably.

squirtoon

When I go to the PPI complaints section, it asks for details I don't know. Such as what was it called, how did they missell it, etc? Do I go through this process to find out if she even had it? Or I find out if she had it, before going through that complains procedure?

Nasqueron

squirtoon wrote: »

When I go to the PPI complaints section, it asks for details I don't know. Such as what was it called, how did they missell it, etc? Do I go through this process to find out if she even had it? Or I find out if she had it, before going through that complains procedure?

It sounds like you're on the Resolver site?

That is used for complaints, you'd do better just writing to these firms and asking them what they have left records wise - if they have no records left then your complaint will be over anyway

Do note though you are complaining so your reasons for miss-sale must be given, you don't just get a refund.