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Wi fi help please

2

Comments

  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Computer internet is via Ethernet cable .
    No wifi on a computer unless it has a wifi card and no need if connected via Ethernet .


    Router not PC broadcasts the wifi signal .
  • AndyPix
    AndyPix Posts: 4,847 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper Photogenic
    Im sorry you are suffering at the moment . I will try my best to understand your post and reply to each bit

    ktate wrote: »
    I Did try to explain im sorry you feel like the way you do
    THANK YOU FOR YOUR REPLIES
    ill try to reset the router now do I put the password that's at the bottom or the router or the password i changed it too after the reboot.
    After you reboot the router (remove the power, wait a minute then plug back in) the WIFI password will stay the same like you changed it to.

    ktate wrote: »
    the wifi I was hopeing to use for my other computer and the tv
    the ethernet cable was connected to the hub when wind 10 rebooted with the upgrade and there wasn't any wifi on the main computer so I thought try using a dongle and the wifi showed up in the settings
    Ok, so you dont need wifi atall on your computer because it is connected via ethernet cable, so forget about that for now

    ktate wrote: »
    I didn't know the tv wasn't working with the wifi when amazon asked why I wasn't using there prime video sorry about the long winded and sorry if I sound thick this chemo dose your head in


    What you need to do now, is restart your router as advised above, then once it has been on for 5 minutes or so, use your phone to see if you can see the WIFI signal.


    Just do that and let us know - dont get ahead of yourself because the questions we ask helps us diagnose this problem remotely
  • If I'm reading you correct, then as said above, the WiFi comes from the router, not your computer. If you re-set the router then you'll need to use the settings/passwords on the bottom of the router as anything that used to connect via WiFi (such as your TV) won't be able to now.

    You'll need to go into your TV's settings and either put in the WiFi password you're now using or (if it allows it) use the WPS button on the router. You will probably have to do this with all other equipment using WiFi such as your phone.

    Obviously if you don't have to re-set the router then just go to your TV settings and try and reconnect again.
  • ktate
    ktate Posts: 114 Forumite
    Cheers Andy iv tried what you said iv turned the router off and reset it and turned it back on I removed the ethernet cable and when it started it wouldn't connect to the internet just kept saying ethernet cable missing or not connected in the end iv had to connect the cable back up to the router and my desktop pc I cant see any wi fi hence why I brough the dongle sorry for been a pain but thank you for your patence
    IV now connected my phone and wi fi is connected I used the password that was at the bottom of the router do I keep this password to connect the tv ect or do I change the password cheers
  • ktate
    ktate Posts: 114 Forumite
    Cheers colin iv done what both you and andy have advised and my phone is now set up I just need to set the other things up
    I wanted to set it up before I go back in to have the other half of my liver and a hernia to be romoved last time I went in to have the other half of the liver removed I was stuck there with no radio or tv unless I paid £10 a day and I was in there over 3 weeks so you can understand why I need to sort it out so a big thank you to you and everyone else for the info
  • AndyPix
    AndyPix Posts: 4,847 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper Photogenic
    Ok so if you can get the wifi on your phone then your router is working fine.
    Use the same password that you used on your phone to connect up your tv.


    For your laptop, please tell me ..
    With the ethernet cable unplugged, can your laptop see ANY wifi networks ?


    If no, then are you sure that wifi is actually turned on ?


    When you click the little icon bottom right, a menu should pop up showing wifi networks .. If none are there, is the little square that says "wifi" coloured blue or not ?


    Andy
  • AndyPix wrote: »
    For your laptop, please tell me ..
    With the ethernet cable unplugged, can your laptop see ANY wifi networks ?

    Did I miss something? What laptop?
  • ktate
    ktate Posts: 114 Forumite
    hi Colin yes iv a desktop pc and a laptop and a pad was all connected and working before I up graded win10 lost everything including the Epson printer that's why I brought the dongle to see if that sorted it out but it didn't hence why I tried tocome on hear and ask for any info
    has im having the chemo and hospital visits its the last on me mind but iv got amazon prime and they asking why im not watching films ect and I know ill have to go back in hospital soon to have the other half of my liver removed so wanted some entertainment to take in with me has I was in last time over 3 weeks and they charge £10 a day for tv a rip off lol thank you for all your info been a good help
  • tonyh66
    tonyh66 Posts: 1,736 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    ktate wrote: »
    hi Colin yes iv a desktop pc and a laptop and a pad was all connected and working before I up graded win10 lost everything including the Epson printer that's why I brought the dongle to see if that sorted it out but it didn't hence why I tried tocome on hear and ask for any info
    has im having the chemo and hospital visits its the last on me mind but iv got amazon prime and they asking why im not watching films ect and I know ill have to go back in hospital soon to have the other half of my liver removed so wanted some entertainment to take in with me has I was in last time over 3 weeks and they charge £10 a day for tv a rip off lol thank you for all your info been a good help

    So just to make clear what updated to win10? desktop or laptop or both?

    is the wifi broken on the desktop or laptop or pad?

    What will you be taking into hospital? laptop or pad?
  • ktate
    ktate Posts: 114 Forumite
    HI Tony just to answer your questions win10 up dated on my desktop pc and my laptop pad iv up dated them all it seems now to be working fine on all of them and iv taken the usb wi fi nano off now and all seems to be working well
    im a bit undecided on what to take in hospital the laptop or a amazon fire just for something to keep me occupied can be so lonely been 40 odd miles away from home and having no other driver again hope iv answerd your questions and sorry if iv been a bit of a thicky cheers
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