Can I make a complaint about vendors solicitor?

Cakeguts

You don't need some kind of rule at this stage. You are only just right at the beginning of buying this house. Just started there could be a whole lot of holdups during the process. It depends what the searches throw up.


It is much much too early for you to be packing up furniture etc. You could have another 6 plus months of waiting for this to be done.

Thrugelmir

inappropriateadult wrote: »

I have wondered why the sellers are tolerating the matter themselves, as we've been in touch with them directly and know they're as frustrated as we are.

If my vendor approached me directly. I certainly wouldn't discuss my personal business with them. I would ask them to address communication through the appropriate channels, i.e. the EA. As FTB's you need to learn to be patient.

You said.

The sellers were in a position to move quickly

Care to expand. As might be a more fruitfull conversation. Than ranting about how professional people should do their jobs.

System

"If my vendor approached me directly. I certainly wouldn't discuss my personal business with them. I would ask them to address communication through the appropriate channels, i.e. the EA."

We actually quite get along with the vendors, have exchanged contact details and been encouraged to get in touch if we had any queries, or in order help move the process along, as in this case.

"“The sellers were in a position to move quickly” Care to expand. As might be a more fruitfull conversation. Than ranting about how professional people should do their jobs."

In a position to move quickly, meaning they are not in a long chain and are well along in the process of purchasing the house they are moving to. I can see how you would think I am 'ranting about how professional people do their jobs', but in this case I feel it is more a case of complaining that someone is not doing their job in a particularly professional manner.

Thrugelmir

inappropriateadult wrote: »

We actually quite get along with the vendors, have exchanged contact details and been encouraged to get in touch if we had any queries, or in order help move the process along, as in this case.

To be frank. You aren't. That's your opinion nothing more. Being pushy and agressive may not help you in the longer run. As that's certainly the tone that's coming through in your posts.

Tiglet2

The vendor's solicitor will send out the draft contract pack when:

The vendor has formally instructed him
The vendor has put him in funds to start the process
The vendor has completed, signed and returned his Fixtures & Fittings Form, Property Information Form and Leasehold Information Form (if leasehold)
The vendor has sent the solicitor his ID documentation
The vendor has sent any additional documents e.g. Fensa Certificate, Gas Safe Certificate, Planning Permissions etc.
The solicitor will obtain title deeds and any connected documents, e.g. Transfers or Conveyances mentioned in the register and/or an official copy of the lease from Land Registry.
The solicitor drafts the contract and sends with the above documents to your solicitor for their approval

While all the above can be done in a matter of days, many vendors inadvertently hold up the transaction by taking time to do all of the above in a timely manner. Bear in mind too that while to you it is a month, to the solicitor that's more like 20 working days.

Tiglet2

Oh and I agree with Thrugelmir's post above, neither you or the vendor are "helping to move the process along". What you are doing is stressing yourself and the vendor over something you cannot control. I've lost count of the number of clients who continually ask what they can do to "move things along". The short answer is "nothing except respond when asked in a timely manner"

Silian

Someone else posted this a while ago: "Solicitors are like wheel barrows. They don't move unless you push them"

We are in a fairly similar situation except that it is our solicitors dragging their feet. Our sellers agent insisted that we use these solicutors as they are apparently good at working with the seller's solicitor (sellers are moving to a bew build so the sale is being managed for them). Our seller is very slow as well and getting anything done takes ages.

There isn't much you can do though. Ask the seller to keep on chasing their solicitor - that's it.

I know how frustrating it can be (especially as this is your first house and any delay is excrusiating). You will get through it though.

lookstraightahead

If it's taken you two years to find a property you like, it might be that the vendors are reconsidering and spending some time doing so. They are risking you pulling out though, but some people do just take more time.

csgohan4

OP your inpatient, I completed after about 3 months from offer accepted with minimal issues, imagine if there were things found on searches, LR e.t.c.


The solicitors will go as fast as they want, pushing them will only make them demotivated to do it


See them like a mechanic, they get paid the same whether they do 5-100 cars, your in queue X and pushing them to do yours first will only pee them off.


They may put yours at the bottom of the queue or worse do a rushed job with no care.


Would you rather get the job done properly than half hearted rushed?

laidbackgjr

inappropriateadult wrote:

In a position to move quickly, meaning they are not in a long chain and are well along in the process of purchasing the house they are moving to.

Has their solicitor received the contract for the house they are buying yet? If not - not a lot of point in sending you one until they have one for the house they are buying?

How long is the chain above them, it could be that the sellers of the house your sellers are buying are also looking for a property - as others have said, chill out, there's lots to do in a chain and you can't control all of it.