Problem with NS&I Mini cash ISAS

Lavendyr

eugenieooo wrote: »

gt94sss2
thanks a lot I understood a mini cash ISA was easier to access when needed
that was why we chose it

The Direct ISA is also a mini cash ISA, it's just got a different name. It sounds as others have said, as though you have chosen the "wrong" ISA with NS&I - but as LazyDaisy explained, this is probably the interest for the previous tax year only which you have just received.

baby_boomer

baldbloke wrote: »

Are you sure that isn't interest up to 5th April 2007 only.

Spot on bb. It's the only logical explanation.

debbie42

Surely CS could have easily explained that to the OP?

baby_boomer

They did. In the terms and conditions.

Why do we almost demand to be nannied sometimes? It's not healthy.

And the more people who unnecessarily phone help lines rather than doing some pretty basic internet research, the lower our collective interest rates .

gt94sss2

Jonbvn wrote: »

I think you can transfer it to the much better interest rate Direct ISA at NSandI.

Unfortunately as eugenieooo opened the ISA after 6 April 2006, NS&I won't allow them to transfer their existing cash ISA to the Direct ISA - as per the T&C I quoted in my previous post.

Regards
Sunil

eugenieooo

babyboomer
so , I made a mistake I have my answer now due to the kind patience of
people on this sight I am also a so called babyboomer & I have never been nannied in my life Didnt you read the note about courtesy on the right of the forum? anyway thank you for your help too

debbie42

baby_boomer wrote: »

And the more people who unnecessarily phone help lines rather than doing some pretty basic internet research, the lower our collective interest rates .

I'm not saying that people shouldn't do basic research, but the OP clearly didn't understand the rate applied. It's an easy mistake to make if you aren't familiar with the way interest periods work. How many times do people on here get muddled about rates applied to regular savers, for example?

In this particular case it would have helped if the CS were manned with people who could explain clearly and in terms the caller could understand such that they didn't have to make more than one call. It would probably have improved the customer satisfaction, too.

maypole

The NS&I Direct ISA is only available online and does not accept transfers in from other providers, but I am not sure about transfers from another ISA run by them.

Hungerdunger

maypole wrote: »

The NS&I Direct ISA is only available online and does not accept transfers in from other providers, but I am not sure about transfers from another ISA run by them.

According to their original press release:

"Direct ISA will be open to new customers and those who have an NS&I Cash mini ISA, but it will not be possible to transfer into NS&I’s Direct ISA from any other ISA provider. "