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Thousands switch away from TSB during online banking chaos - MSE News

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  • jimjames
    jimjames Posts: 18,650 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    aj23 wrote: »
    But for people who were saying 'I can't make a payment because online banking is down' who are not on DD or SO, it's your own fault. If you're on DD or SO and the bank stops it from being taken, you'd be covered against that. Your provider can tell you if the other bank couldn't didn't collect it, or if your bank stopped them from taking it.

    If the online banking system is down for a number of weeks, phone lines engaged then I think it's fair to blame the bank and unfair to blame the customer.
    Remember the saying: if it looks too good to be true it almost certainly is.
  • jimjames
    jimjames Posts: 18,650 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    No_6 wrote: »
    Haven't closed any of our TSB accounts,
    as we are still waiting for the complaints we made in
    May 2018 to be resolved

    They seem to be catching up. My outstanding one from May was resolved last week.
    Remember the saying: if it looks too good to be true it almost certainly is.
  • Lungboy
    Lungboy Posts: 1,953 Forumite
    Part of the Furniture 1,000 Posts
    Can't login tonight, getting 502 errors. Anyone else?
  • masonic
    masonic Posts: 27,177 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Lungboy wrote: »
    Can't login tonight, getting 502 errors. Anyone else?
    Yes, looks like they are having yet more troubles.
  • Zero_Sum
    Zero_Sum Posts: 1,567 Forumite
    More fool the leavers for giving up 5% interest
This discussion has been closed.
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