Fridge not delivered...£75 food spoilt!!!!!

Les79

societys_child wrote: »

Are you serious?

I am.

Is it against the law to send a letter before action when you believe, rightly or wrongly, that a company has caused you to suffer a loss?

powerful_Rogue

Les79 wrote: »

I am.

Is it against the law to send a letter before action when you believe, rightly or wrongly, that a company has caused you to suffer a loss?

You mean a "Letter Before No Action" - Otherwise known as a complaint.

wesleyad

Technically the food isn't spoiled yet, it just needs to all be eaten rather sharply. Fill your boots!

Les79

powerful_Rogue wrote: »

You mean a "Letter Before No Action" - Otherwise known as a complaint.

Well practically speaking yes, but OP is well within their rights to start MCOL action (which I wouldn't 100% rule out, but more around the 80-90% region) so technically it is still a "letter before action".