Missold a bike? Advice needed

gg1knm

Went to cycle shop 2-3 times before test riding the bikes, when going through the options I was specific about what I was carrying, distances I travel per week & what I would use bike for. When shown bike I eventually bought, I asked if the bike would be ok with me and what I take to work in panniers (weigh-wise), I was told it wouldn't be an issue.. If the bike can only take a 'light load' it should have been highlighted by the staff I spoke to in the bike shop or I would hope they would say another bike would be a better option as it can only cope with a light weight..

Started off looking at a hybrid but was advised that a road bike would be a better option. I only cycle on roads and paved cycle paths. Getting a rucksack would redistribute the weight but the weight is still there on the tyres. I cycle 10 miles a day for my commute.

neilmcl

gg1knm wrote: »

Went to cycle shop 2-3 times before test riding the bikes, when going through the options I was specific about what I was carrying, distances I travel per week & what I would use bike for. When shown bike I eventually bought, I asked if the bike would be ok with me and what I take to work in panniers (weigh-wise), I was told it wouldn't be an issue.. If the bike can only take a 'light load' it should have been highlighted by the staff I spoke to in the bike shop or I would hope they would say another bike would be a better option as it can only cope with a light weight..

Started off looking at a hybrid but was advised that a road bike would be a better option. I only cycle on roads and paved cycle paths. Getting a rucksack would redistribute the weight but the weight is still there on the tyres. I cycle 10 miles a day for my commute.

Again, did you tell the sales staff that you plus your luggage would be around 20 stone? There's a world of difference between a bike only being able to take a "light load" and one that can comfortable take 20 stone or more over a 10 mile commute on our lovely British roads.

twhitehousescat

neilmcl wrote: »

So by your own admission sometimes the weight you carry on the rear panniers is much heavier than your "normal" commute and probably exceeds the weight the bike, or rather the rear wheel, can comfortable carry. Unless you specifically asked whether the bike could carry nearly 20 stone, with a good weight over the back wheels then I don't think you've been mis-sold, particularly as the bike manufacturer doesn't publish maximum loads for it's bikes so I'm not sure how the guy in the shop would know this either.

Having said that I would question why you'd want a racing bike over a more "sturdier" hybrid or commuter bike given your weight.

Have you thought about carrying some of your stuff in a backpack instead?

20 stone ? 116 ib + carrier is along way from 20 stone

neilmcl

twhitehousescat wrote: »

20 stone ? 116 ib + carrier is along way from 20 stone

Try reading the OP's posts (a tad more carefully) again mate.

twhitehousescat

apologies kg/ib confusion

heavy duty mountain bike (fitted with motorcycle wheels) required for that weight ,

Rotor

I think they have sold you the wrong bike ie. not suitable for your stated requirements. The maximum weight for the Synapse is 125kg so you have 9 kg spare to account for EVERYTHING you carry - clothes your wearing, water bottle, pannier and contents, lights lock ; everything. (This is in your owners manual or google - i found the owners manual pdf)

Remember this is the frame weight limit and failure would (could) be far more serious than a spoke pinging.

The shop should have been aware of this limit, it's not really for the casual bike buyer to even know bikes have a weight limit let alone what it is for each bike they look at - that's the shops job as the law expects them to show a reasonable level of care and expertise