Bank has no documentation

BillK

Moneyineptitude wrote: »

Without documentation from your own archive, you are going to struggle with this. Any reason why you are are only now looking at the replies you received a year ago?

Thought it was a lost cause, but would give it one more try.

dunstonh

Lloyds - Do not hold a copy of thee original mortgage agreement or details of any insurance that you held with the mortgage.

Mortgage agreements dont show any insurance you take out. So, it wouldnt help you anyway.

Lloyds have only ever sold standalone monthly premium cover.

Data protection and retention laws require us to only hold documemtation for closed accounts for six years after they have been repaid.

There is no such law. That is a myth. It is a requirement that records are retained for only as long as necessary. For many things it is recommended that its 6 years. However, firms are free to interpret and adjust if they wish.