How long is reasonable to wait for seller to respond to query

eddddy

Silian wrote: »

Yep, I think that is the main source of my frustration - each time I've contacted the agent they have told me to chase my solicitor (instead of asking the seller to chase his).

They're probably telling the seller to chase their solicitor as well.

In fact, they might be using a 'shotgun approach' of telling everyone to chase everyone else, in the hope that somebody somewhere makes a breakthrough.

Or, alternatively, they're suggesting that you do the chasing from your side, because they know you are more motivated/competent etc than the seller.

Silian

eddddy wrote: »

They're probably telling the seller to chase their solicitor as well.

In fact, they might be using a 'shotgun approach' of telling everyone to chase everyone else, in the hope that somebody somewhere makes a breakthrough.

Or, alternatively, they're suggesting that you do the chasing from your side, because they know you are more motivated/competent etc than the seller.

Nope, it's not that. All conversation is initiated by me and I know from the seller that the agent has not contacted them. The agent is also not responding to my messages anymore (I guess in their mind they have done what was needed to tell me to chase my solicitor).

The seller is now chasing his solicitor. In future I'll bypass the agent completely and deal with the seller directly (even though we are not supposed to)

eddddy

Silian wrote: »

The seller is now chasing his solicitor. In future I'll bypass the agent completely and deal with the seller directly (even though we are not supposed to)

Why aren't you supposed to deal with the seller directly?

If you're both rational, reasonable people, - and you don't end up arguing etc - that seems like a sensible thing to do.


But it's still strange that the EA isn't interested in progressing the sale, in order to get their fee. Or were they paid up-front (for example, an Online EA)?

Silian

eddddy wrote: »

Why aren't you supposed to deal with the seller directly?

If you're both rational, reasonable people, - and you don't end up arguing etc - that seems like a sensible thing to do.


But it's still strange that the EA isn't interested in progressing the sale, in order to get their fee. Or were they paid up-front (for example, an Online EA)?

That's a good point. The seller was told by the agent not to contact us directly (I assumed that was normal but guess not from your response).

It's very odd how unhelpful the EA's been (and no, it's not an online one). To be honest - from their listing and the pictures they took of the property they are not very good. They did not flatter the property at all and we only went to view it as we were seeing another one close by. We were surprised at how nice it was and took a few pictures with our phones that were vastly superior to the EA.

Sanne

Silian wrote: »

That's a good point. The seller was told by the agent not to contact us directly (I assumed that was normal but guess not from your response).

Nope, absolutely not normal - I’ve been in touch with the seller throughout and we’ve kept each other updated so we could act if someone needed chasing etc before the EAs move manager even had a chance to message us.

Everything official obviously went through the right channels but it’s helped immensely, particularly towards exchange.