Approved food

Please can someone let me know where I stand legally. I’ve been shopping with Approved Food since Dan was a one man band so I know what to expect. But I have bought a large beauty box (size of a small child’s shoe box for £19.99 and the contents are no where near the £75 they claim. I estimate £44 at best. They are happy to have it back but unless I can prove it is not worth what they say based on RRP I have to pay £5.99 to have it collected. The trouble is I can’t even find half of the items. Surely it’s up to them to prove the value. It wasn’t a budget beauty lucky box. I’ve had them before and they were great. Any advice gratefully received. Thank you.

Comments

  • waamo
    waamo Posts: 10,298 Forumite
    10,000 Posts Seventh Anniversary Name Dropper
    Tesco website? Iceland?

    Without knowing what's in the box it's difficult to say where to get a price from.

    Looking at the positive even if the lower valuation is correct then it's still a reasonable deal.
  • madhouse
    madhouse Posts: 390 Forumite
    PPI Party Pooper
    Not really as that’s the inflated MRRP most of the items I could have got in the poundshop had I wanted them.
  • bris
    bris Posts: 10,548 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    MRRP means nothing, these are made up so disproving them is impossible.


    It's the oldest trick in the book, MRRP's are there to fool the public into thinking they are getting a bargain when the price is lower. It still works by the looks of it.


    They don't have to prove the value, if they say the Manufacturer recommends X price then as far as they are concerned they have proved it.
  • madhouse
    madhouse Posts: 390 Forumite
    PPI Party Pooper
    That’s a shame. Looks like they’ve got away with it then and I will have to pay the return cost. Even deducting that it’s not worth keeping. Disappointed with Approved Foods but to be fair this is because they are normally good. Thank you.
  • swingaloo
    swingaloo Posts: 3,410 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Why would any company sell you £75 worth of goods for £19.99?
  • madhouse
    madhouse Posts: 390 Forumite
    PPI Party Pooper
    Have a look at Approved foods! Usually because it’s end of range, damaged boxes, bankrupt stock or passed best before date. Usually they are very good but this time I felt it was described wrongly.
  • pinkshoes
    pinkshoes Posts: 20,513 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    madhouse wrote: »
    Have a look at Approved foods! Usually because it’s end of range, damaged boxes, bankrupt stock or passed best before date. Usually they are very good but this time I felt it was described wrongly.




    I would suggest then voting with your feet and not using them again!
    Should've = Should HAVE (not 'of')
    Would've = Would HAVE (not 'of')

    No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)
  • madhouse
    madhouse Posts: 390 Forumite
    PPI Party Pooper
    They are normally very good. I just wondered where I stood on postage costs. Looks like I’ll have to pay it.

    Thank you to everyone who replied.
  • Why would any company sell you £75 worth of goods for £19.99

    Why would any fool buy £19.99 worth of goods for £75?
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