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Advice Needed - Return of Amazon Warehouse item

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Comments

  • vishaljh
    vishaljh Posts: 39 Forumite
    DoaM wrote: »
    https://www.amazon.co.uk/Sony-MDR-XB550AP-Extrabass-Headphones-Black/dp/B01MT5JFHZ



    Check the Amazon listing for your particular product - are they really 890g boxed?

    The headphone I ordered (1000xm2) is indeed showing over 800 gms which is confusing.
    I did ask a question to amazon buyers under listing and one of them came back that the weight is 450 gms which is still close. The only way I can prove anything is by buying one of these again and checking the weight to prove that it's close to the weight on the receipt. I don't see any other way. And if I can prove, there is still no guarantee that amazon will accept this when their website states its 890 grams boxed weight.
  • robatwork
    robatwork Posts: 7,273 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    vishaljh wrote: »
    The headphone I ordered (1000xm2) is indeed showing over 800 gms which is confusing.
    I did ask a question to amazon buyers under listing and one of them came back that the weight is 450 gms which is still close. The only way I can prove anything is by buying one of these again and checking the weight to prove that it's close to the weight on the receipt. I don't see any other way. And if I can prove, there is still no guarantee that amazon will accept this when their website states its 890 grams boxed weight.

    Headphones or earphones?

    Can you post the link to your actual item on Amazon?

    I'm sure there are plenty of scallywags (not you) who buy something like headphones, keep the valuable accessories, then return for a full refund. So you can understand Amazon being guided by the boxed weight.
  • molerat
    molerat Posts: 34,836 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    According to the specs the headphones alone weigh 275g without the box and accessories so 380g does look a bit light even if the Amazon 800g is off.
  • vishaljh
    vishaljh Posts: 39 Forumite
    molerat wrote: »
    According to the specs the headphones alone weigh 275g without the box and accessories so 380g does look a bit light even if the Amazon 800g is off.

    I agree. Really not sure what went wrong here. I have stressed out a lot here so I am going to let go now. Thanks a lot for your inputs chaps.
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