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Experian Credit Rating

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My Ltd company had to move banks after 20 years as the previous bank closed. The Directors opened a new business bank account 12 months ago and the bank use Experian for their credit checks. Today I tried to arrange an overdraft with my new bank but was unable due tol Experian and I'm hitting barriers constantly as to how to get in touch with them direct

We are a very successful company and have been for over 20 years, so I really don't understand the outcome with Experian.

Any advice please.

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