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Mortgage fees Claim
Comments
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So that person sending the template doesnt deserve to be paid for their time because they havn't had as much training or expertise as a financial advisor?
Nothing I wrote said that.
I am saying that charging £10 to send a DSAR request on your behalf when you can send it yourself for free is a joke - the firm should make that clear to you.
The fact it's £10 exactly and the same price as the old fee that firms were allowed to charge smacks of them simply not bothering to update their paperwork since GDPR to reflect the fact that now it costs them nothing. 30 seconds work costing £10 equals £1200 an hour rate - for a minimum wage admin worker to copy/paste/send - don't be daft, obviously they can't charge the same as a financial adviser who has done years of training and courses who is qualified to provide financial advice.Sam Vimes' Boots Theory of Socioeconomic Unfairness:
People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.
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I am saying that charging £10 to send a DSAR request on your behalf when you can send it yourself for free is a joke - the firm should make that clear to you.
The fact it's £10 exactly and the same price as the old fee that firms were allowed to charge smacks of them simply not bothering to update their paperwork since GDPR to reflect the fact that now it costs them nothing. 30 seconds work costing £10 equals £1200 an hour rate - for a minimum wage admin worker to copy/paste/send - don't be daft, obviously they can't charge the same as a financial adviser who has done years of training and courses who is qualified to provide financial advice.
So this minimum wage worker who's job it is to send off all of these forms should be paid for his work but his company shouldn't be allowed to charge customers for this service?
I'm sure my solicitor would submit a SAR on my behalf if I asked him, would he be allowed to charge me for this service or would that be a "joke" too?
anyway, this is all irrelevant to the OP's question so i'll leave it at that.0 -
So this minimum wage worker who's job it is to send off all of these forms should be paid for his work but his company shouldn't be allowed to charge customers for this service?
Yep, you've got it. That's the law.anyway, this is all irrelevant to the OP's question so i'll leave it at that.
Is that what the last word when you're having a losing argument looks like?Non me fac calcitrare tuum culi0 -
So this minimum wage worker who's job it is to send off all of these forms should be paid for his work but his company shouldn't be allowed to charge customers for this service?
Correct. That is what the law says.I'm sure my solicitor would submit a SAR on my behalf if I asked him, would he be allowed to charge me for this service or would that be a "joke" too?
He would be allowed to charge you for the work he has done but not allowed to charge you £10 for the DSAR as the law changed in May saying firms could no longer charge the £10 a DSAR.I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0 -
Correct. That is what the law says.
He would be allowed to charge you for the work he has done but not allowed to charge you £10 for the DSAR as the law changed in May saying firms could no longer charge the £10 a DSAR.
The law says that companies like My Financial Claims Ltd are not allowed to charge for their work to submit a SAR on my behalf but my solicitor is allowed to charge?
I wasn't aware of this law.0 -
The law says that companies like My Financial Claims Ltd are not allowed to charge for their work to submit a SAR on my behalf but my solicitor is allowed to charge?
I wasn't aware of this law.
You're moving the goal posts now to argue about something other than the original point.
I can, by law (GDPR), send a DSAR to any firm I have ever dealt with and request all the data they hold on me. They cannot, by law (GDPR) charge me anything to do this including however long it takes someone to find the data, print it and post it to me.
A firm of ambulance chasers can request the information on your behalf if you give them the authority. It costs them nothing (GDPR) to get the data from the firm - it is as simple as sending an email with proof of authority to ask (a scan of the signed letter of authority is fine).
What I am pointing out is that the very specific charge of £10 is the exact charge that firms, pre GDPR, were allowed to charge for a SAR so logically the firm would charge their customer the £10 just as the customer would have had to pay the £10 direct to the firm.
Them charging a customer £10 for the DSAR when it no longer costs them £10 smacks of dodgy practice or poor administration in not updating their paperwork or they are seeking to make money from the customer by not telling the customer that they can get the DSAR done for free.Sam Vimes' Boots Theory of Socioeconomic Unfairness:
People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.
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I'd agree that paying a claims firm to submit a SAR on your behalf is not good value for money.
However, if you do ask them to do it for you, then it's reasonable for them to charge you for their time. I wouldn't expect any other business to do work for me for free, so I dont see why this case is any different.0 -
Under the old legislation, the firm would have had to pay £10 to get the DSAR - they thus charged customers the £10 - note, no admin fee to do this on top of the fee (their admin fees are covered by their cut of any PPI refund)
Now GDPR comes in, it means the fee is £0 so to continue to charge £10 is money making nonsense as they get the £10 and their admin fees again from the cut of PPI refund.
Obviously firms charge for work done but that is what their fee is. Do you think a "no win no fee" firm could charge you for work done if they don't win?Sam Vimes' Boots Theory of Socioeconomic Unfairness:
People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.
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Oh dear.
Is the forum really is so quiet these days that engaging in these sort of "discussions" is the only highlight?0
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