Failed referencing for letting agency

arisska

Hello,
my and my boyfriend are trying to rent the house through the letting agency. Started the referencing with VanMildert last week and today I got e-mail that I apparently failed referencing because of my income.
Explain the situation, the rent is £1150/month, which means we need to have income at least £1500x2,5 per year = £34,500.
We both work in hospitality, my partner is on salary but I’m paid per hour. In my contract is stated that I work minimum 14 hours/week and that I’m on minimal wage £7,83 per hour. But in fact I work at least 35 hours and I also make loads of money in tips/tronc.
The referencing company counted that I basically work just these 14 hours and make minimal wage, which means my annual income is like £5000, even though I make at least £24000.
I tried to send my payslips and explained the tronc and everything, but they apparently don’t take tronc in account and they just care about the hours in my contract.
I have no idea what else to do, they want us to get guarantor but we don’t know anyone who would be suitable for it and don’t want to pay more money to some guarantors company. We already spent money for referencing process and holding fees.
Any idea anyone? Please help!
Thanks

Cakeguts

Try looking for something cheaper?

arisska

Well I can’t see why I should look for something cheaper when I can afford this place just fine, the only problem is this referencing. Even the letting agent didn’t understand how we could fail it when she saw all the payslips and other things.
Plus I already spent +£800 for all these checks and holding fee and really really like the house.

tlc678910

Hi,
This might not be a good suggestion but all I can think of is would these problems go away if you offer 6 months rent in advance? Perhaps you (or your partner) would need to take a loan to do this so the interest would make it more expensive. You could try to find a loan with no penalties for overpaying and pay it back as quickly as you can.

Tlc

Comms69

How much does your partner earn?

quantumlobster

arisska wrote: »

Well I can’t see why I should look for something cheaper when I can afford this place just fine, the only problem is this referencing. Even the letting agent didn’t understand how we could fail it when she saw all the payslips and other things.
Plus I already spent +£800 for all these checks and holding fee and really really like the house.

Your challenge is that you cannot prove that you can afford it - the LA only has your word for it that you will continue to work 35 hours per week, which is over double what is stated in the documentary evidence aka your employment contract. Even though you have worked 35 hours per week in the past, and can show bank statements and payslips accordingly, you have nothing in writing that will give any guarantee that this will continue going forward.

Can you get your employment contract amended to reflect your actual working hours?

Cakeguts

In the meantime while getting all the bits of paper together the agent will let the property to someone else who can prove their income.