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Fabb ( wel not so fabb!) sofas

edited 30 November -1 at 1:00AM in Consumer Rights
4 replies 905 views
hoxtonbabehoxtonbabe Forumite
451 posts
edited 30 November -1 at 1:00AM in Consumer Rights

I purchased a sofa last December, when it was delivered one arm was creaking like the wood was split so they ordered a new arm and changed it, then one day a few months later the legs gave way on the same side as the repaired arm and they repaired it ( although I was initially asking for a refund but they didn’t seem to want to play ball and I was without a useable sofa)

A few weeks after that they went into administration, however I took out the 5 year cover that covers spills, breakage , dents, etc. Once again the same leg has given way and has actually become dangerous as it just collapses as we sit on it so no warning it’s going to go!

I paid by debit card and unfit for purpose is an understatement however I’m Unsure as to where I stand on this/my best option of recourse due to fabb going bust.

Many thanks


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