problem with Kaspersky Internet Security 7

dominicnp

Hopefully someone can solve this problem.

I have recently switched to Kaspersky internet security 7 from Mcafee.

I want Kaspersky to automatically start up when I turn on my computer. I hvae ticked the box in the settings area that says "launch application at startup" but for some reason it won't do it.

I have to manually start it up each time i turn on my computer. I keep going back into settings and the box is actually ticked - i just cant get it to work.

Any advice or help would be much appreciated.

Thanks

Donnie

Have you completely removed McAfee?

http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=4105&partner

dominicnp

thanks for the advice . i have now done this but it hasnt solved the problem!

i still cant get kaspersky to start up when i turn on the computer. any more advice would be appreciated.

thanks

planemad

Drop them an email on the support part of their website. they have been very helpful in the past when I have need to ask something.

Donnie

You may have to re-install Kaspersky, as the registry items that need to be installed to enable Kaspersky to auto start may not have been installed due to McAfee being present.

It may work to do a Repair install(available from the Uninstall menu), other wise just remove and re-install.