Credit file complaint. Not updated by company

Fragglerock1982

Hi I need some advice.

Years ago I had a debt with Grattan that defaulted and went to moorcroft debt recovery.

In July 2015 I settle that debt in full with moorcroft. In 2016 I noticed I was still defaulting every single month and when I asked they had not paid the money into the account even though I had an email stating they had received my funds.

I argued with them and they agreed to put it right with the appropriate credit reference agencies.

I checked last week to find his still hadn’t been done some 4 years after laying the debt.

I argued again and they have now done it and my file has gone up over 300 points taking me from poor to excellent overnight.

My question is this. I have spent four years with very poor credit as this is the only thing I have ever defaulted on and because of them it has shown me in poor light for years after I paid the debt.

Should I be entitled to compensation?

[Deleted User]

You can probably get a small goodwill gesture. More if you can prove some actual loss.

[Deleted User]

Compensation is for financial loss.

If you can prove you suffered significantly then you may be entitled to something - maybe £100?

And ignore your “score” going up 300 points as it’s a made up number