Spoof 'EON Energy- refund email

JohnB47
JohnB47 Posts: 2,662 Forumite
Part of the Furniture 1,000 Posts Name Dropper
Just had an email supposedly from EON telling me I'm due a refund. Obviously a fake - never been with EON.

Looks genuine though. Many who are with EON might be tempted to click on the embedded links.

Comments

  • singhini
    singhini Posts: 718 Forumite
    Tenth Anniversary 500 Posts Name Dropper Combo Breaker
    I got the same email, infact I've also just posted a thread (you beat me by 2 mins :)


    I agree its defo a fake (ive never been with eon either)
  • Former_E.ON_Company_Representative:_Malc
    Former_E.ON_Company_Representative:_Malc Posts: 6,558 Organisation Representative
    Part of the Furniture 1,000 Posts Name Dropper
    JohnB47 wrote: »
    Just had an email supposedly from EON telling me I'm due a refund. Obviously a fake - never been with EON.

    Looks genuine though. Many who are with EON might be tempted to click on the embedded links.


    Hello JohnB47 and thank you for your post. I've just replied about this on a separate thread started by singhini. Hope you don't mind if I repeat my comments here.

    I can confirm, these emails aren't from us and we're aware of phishing emails being sent to our customers and non-E.ON customers by fraudsters. These emails advise we're contacting them about refunds for overpayments made between 2016 and 2018.

    Our IT teams were on this quickly and no customer data has been compromised. Please delete the email and don't click on any links. If a link has been clicked and a password entered on the website that opened thereafter, passwords should be changed immediately.

    This phishing email campaign has been reported to the police. If customers want to report the phishing attempt or if they've lost money, they can report it as a crime to the police via Action Fraud on 0300 123 2040 or [FONT=&quot]http://www.actionfraud.police.uk/.[/FONT]

    I'm sorry for any inconvenience or confusion caused.

    Malc
    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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