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MPPI refund legit as I claimed in redundancy?

Several years ago I claimed for the maximum 6 months on my MPPI when I was made redundant. The figure amounted to around £2400, which was roughly the same as I'd paid into the policy at the time over the years. I continued paying into the policy for a further 3 years after and then sold my place. I've always felt it would be wrong to submit a refund claim because I benefitted from the policy. Anyone able to offer any advice?

Comments

  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    It's not a refund claim. It's a mis selling complaint.

    So if you feel you were genuinely mis sold, put in your complaint. But given it seemed to be a very suitable product, what are your mis sale reasons?
  • dunstonh
    dunstonh Posts: 120,005 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    edited 10 October 2018 at 10:58AM
    I've always felt it would be wrong to submit a refund claim because I benefitted from the policy. Anyone able to offer any advice?

    1 - you would not be submitting a refund request. You would be making a complaint that the policy was missold and unsuitable for you. Clearly it was suitable for you.

    2 - If your complaint was upheld, they will deduct the amount of any claim paid from your complaint redress.

    3 - As the policy paid out, this indicates that you knew about the policy, were eligible for the policy and it was suitable for you. So, what would you actually be complaining about?
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Anyone able to offer any advice?
    You've not said why you think the policy was mis-sold?
    List your reasons and posters will be able to offer further advise.
  • Justch wrote: »
    I've always felt it would be wrong to submit a refund claim because I benefitted from the policy.
    So what has changed your mind?

    Remember, you won't get a refund of the further three years you paid the policy simply because you didn't suffer a claimable event.

    To be honest, it's difficult to see what reason you might give that the policy was mis-sold to you. Claiming on the insurance precludes you from alleging that you didn't know about it. It also indicates you were eligible for the insurance and that it was suitable.

    What other complaint can you have?
  • McKneff
    McKneff Posts: 38,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    It amazes me how many people think they can 'claim' it back, just because they paid it...
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
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