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New banking problem

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  • Correct, you obviously know more about Nationwide accounts than the counter staff at my Nationwide Branch. So first part of my conundrum is solved. I have had a phone call from the Branch and Head Office will speak to my wife about her problems.
  • JuicyJesus
    JuicyJesus Posts: 3,831 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    twhitehead wrote: »
    Correct, you obviously know more about Nationwide accounts than the counter staff at my Nationwide Branch.

    Well, not really, because they correctly refused you counter service because of the type of account you have (and doubtless would have explained that at the time) so they clearly did know their T&Cs, you're the one that was upset by it and posted on here about it.
    urs sinserly,
    ~~joosy jeezus~~
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