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HSBC mastercard Card repayment protection

Hi guys,

The other day I requested details from HSBCs website to see if I had PPI with them when I had a credit card. To my surprise they’ve sent me a letter today to say that I apparently had a policy from 2004 and that if I think I have been misold the policy (which I knew nothing about) I should write them a letter.

Do I just send a letter in layman’s terms or is there anything specific I should be saying? I had no idea I had the policy! Is this actually PPI?

Thanks for any advice! :)

Comments

  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic

    Do I just send a letter in layman’s terms or is there anything specific I should be saying?
    You should be explaining exactly what it was that you feel was wrong with the sale of this insurance to you.
    I had no idea I had the policy!
    All this means is that you never read your monthly statements in which the PPI would have been itemised separately and/or that you simply don't remember signing up for the policy
    Is this actually PPI?
    The Bank's letter apparently says it is, so why do you doubt this?
  • Nasqueron
    Nasqueron Posts: 10,937 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Every month you had a balance you would have had a separate charge on the card for the PPI, saying you didn't know about it just means you didn't read your statements. However, if you paid off in full in every month you can have PPI but never pay any so you get no refund.


    If you took it out in 2004 think of any reasons why it would be unsuitable at the time of sale (such as work benefits) else you probably won't get anywhere

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

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